Casa Altamar

Check-in

Check-in is from 3:00 PM until 6:00 PM. Guests must be at least 18 to check-in.

There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

At Casa Altamar, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 8:30 AM to 11:30 AM for a fee.

Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Cenote Manatí - 0.4 km / 0.3 mi
Tulum National Park - 0.5 km / 0.3 mi
Jaguar Park - 0.8 km / 0.5 mi
Playa Ruinas - 2.1 km / 1.3 mi
Soliman Bay - 2.3 km / 1.4 mi
Playa Paraiso - 2.9 km / 1.8 mi
Las Palmas Public Beach - 3.4 km / 2.1 mi
LabnaHa Ecopark Adventures - 3.7 km / 2.3 mi
Maya Adrenaline - 3.9 km / 2.4 mi
Cenotes Labnaha - 4 km / 2.5 mi
Cenote Tortugas - 4.2 km / 2.6 mi
Tulum Letters - 6.2 km / 3.9 mi
Tulum Beer Spa - 6.3 km / 3.9 mi
Tulum Tower - 8.7 km / 5.4 mi
Casa del Cenote - 9.1 km / 5.6 mi
The nearest major airport is Tulum Intl. Airport (TQO) - 51.3 km / 31.9 mi

• Pool access available from 8:00 AM to 10:00 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 10 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.

Hotel policies

General

• Professional property host/manager
• No cribs (infant beds) available
• No rollaway/extra beds available
• No front desk
• No elevators

Pets

• Service animals not allowed
• Pets not allowed