Gran Hotel El Encanto

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 3:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a smoke detector

Other details

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours).

Featured amenities include a business center, a 24-hour front desk, and a safe deposit box at the front desk. Planning an event in San Cristóbal de las Casas? This hotel has 172 square feet (16 square meters) of space consisting of a conference center and 60 meeting rooms. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Arches of Carmen - 0.3 km / 0.2 mi
Santo Domingo Handicraft Market - 0.4 km / 0.3 mi
Church of San Cristobal - 0.4 km / 0.3 mi
Plaza 31 de Marzo - 0.4 km / 0.3 mi
Museo de San Cristóbal - 0.5 km / 0.3 mi
Amber Museum of Chiapas - 0.6 km / 0.3 mi
Mesoamerican Museum of Jade - 0.6 km / 0.3 mi
Ciudad Cuauhtemoc - 0.6 km / 0.4 mi
San Cristóbal de las Casas Cathedral - 0.6 km / 0.4 mi
Church of San Nicolás - 0.6 km / 0.4 mi
La Merced Church - 0.6 km / 0.4 mi
Regional Costume Museum - 0.7 km / 0.4 mi
Foro Cultural Kinoki - 0.8 km / 0.5 mi
Café Museo Café - 0.8 km / 0.5 mi
Ex-Convent of Santo Domingo - 1 km / 0.6 mi
The nearest major airport is Angel Albino Corzo Intl Airport (TGZ) - 75.6 km / 47 mi

• No pets and no service animals are allowed at this property.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• Contactless check-in is available
• No elevators

Pets

• Service animals not allowed
• Pets not allowed