Cinque Elementi Sassi Matera

Check-in

Check-in is from 3:00 PM until 8:00 PM. Guests must be at least 18 to check-in.

There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with special check-in instructions and an access code. The host will greet guests on arrival.For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property is in a car-free zone and can be reached only by taxi, foot.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve cribs/infant beds
• This property accepts credit cards and cash
• Safety features at this property include a fire extinguisher and a first aid kit
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

A complimentary continental breakfast is served daily from 8:00 AM to 10:00 AM.

Featured amenities include luggage storage and an elevator.

Distances are displayed to the nearest 0.1 mile and kilometer.
Sassi and the Park of the Rupestrian Churches - 0.1 km / 0.1 mi
Convent of Sant'Agostino - 0.1 km / 0.1 mi
San Giovanni Battista Church - 0.3 km / 0.2 mi
Casa Grotta 'Once Upon a Time...' - 0.4 km / 0.2 mi
Rock Churches of San Nicola dei Greci and Madonna delle Virtù - 0.4 km / 0.3 mi
Palombaro Lungo - 0.5 km / 0.3 mi
Cathedral of Matera - 0.6 km / 0.4 mi
Casa Noha - 0.7 km / 0.4 mi
Chiesa del Purgatorio - 0.8 km / 0.5 mi
Museo della Scultura Contemporanea - 0.8 km / 0.5 mi
Tramontano Castle - 0.8 km / 0.5 mi
Museo Nazionale Ridola - 0.8 km / 0.5 mi
Domenico Ridola National Archaeological Museum - 0.9 km / 0.5 mi
Piazza San Pietro Caveoso - 1 km / 0.6 mi
Church of Santa Maria de Idris - 1 km / 0.6 mi

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Hotel policies

General

• Professional property host/manager
• No front desk
• Essential workers only - NO
• Guest will receive an email before arrival 24 hours
• Guests will receive an email with special check-in instructions

Pets

• Pet max weight (per pet) in lb is 11
• Pet max weight (per pet) in kg is 5
• Pets allowed (no fees)
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.