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Four Seasons Hotel Hangzhou at West Lake

Four Seasons Hotel Hangzhou at West Lake

Hangzhou Zhejiang
Check in 3:00 PM
Check out 12:00 PM
Indulge in a world beyond ordinary at Four Seasons Hotel Hangzhou at West Lake, where luxury is not just a promise but a lifestyle, steps from Hangzhou Botanical Garden and within a 10-minute walk of Quyuan Park. This family-friendly hotel is 15 minutes walk to Yui Fei Temple and 25 minutes walk to Xiling Seal Engraves Society.

Experience ultimate opulence featuring room service, a private balcony, complimentary daily newspaper, a flat-screen TV, air conditioning, a private bathroom with premium toiletries, in-room coffee & tea facilities and mini-refrigerator, designer amenities and bespoke touches. Conveniences include a phone, a desk, wheelchair-accessibility, bathrobes, an iron and ironing board and an in-room safe.

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Property Details

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional amenities at this hotel include concierge services, babysitting (surcharge), and an arcade/game room.

  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Babysitting or childcare (surcharge)
  • Lockers available
  • Number of meeting rooms - 3
  • Conference space size (meters) - 515
  • Free wired internet
  • Limo or town car service available
  • Number of bars/lounges - 1
  • Number of indoor pools - 1
  • Wheelchair accessible parking
  • Tours/ticket assistance
  • Fitness classes on site
  • Wheelchair-accessible lounge
  • Wheelchair-accessible on-site restaurant
  • Handrails in stairways
  • Multilingual staff
  • Conference center
  • Wheelchairs available on site
  • Breakfast available (surcharge)
  • Wheelchair-accessible meeting spaces/business center
  • Laundry facilities
  • Children's club (free)
  • Elevator
  • Fitness facilities
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Wheelchair accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible public washroom
  • Spa treatment room(s)
  • Arcade/game room
  • Garden
  • Stair-free path to entrance
  • Free newspapers in lobby
  • Wedding services
  • Full-service spa
  • Yoga classes/instruction on site
  • Free bicycles on site
  • Couples/private dining
  • Children's toys
  • Children's games
  • Luggage storage
  • Express check-out
  • Porter/bellhop
  • Business center
  • 24-hour front desk
  • Lifeguard on site
  • Playground on site
  • Number of restaurants - 2
  • Spa services on site
  • Golfing nearby
  • Smoke-free property
  • Safe-deposit box at front desk
  • Sauna
  • Hiking/biking trails nearby
  • Steam room
  • Free self parking
  • Conference space
  • Terrace
  • Computer station
  • Hair salon
  • Pool sun loungers
  • ATM/banking
  • Conference space size (feet) - 5543
  • Concierge services

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons)

Other details

Grab a bite at WLB Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Hangzhou? This hotel has 5543 square feet (515 square meters) of space consisting of a conference center and 3 meeting rooms. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Hangzhou Botanical Garden - 0.1 km / 0.1 mi
Quyuan Park - 0.7 km / 0.4 mi
Yui Fei Temple - 0.9 km / 0.6 mi
Zhejiang University Yuquan Campus - 1.2 km / 0.7 mi
Beishan St - 1.4 km / 0.9 mi
Su Di Causeway - 1.4 km / 0.9 mi
Solitary Hill - 1.5 km / 0.9 mi
Xiling Seal Engraves Society - 1.5 km / 1 mi
West Lake - 1.8 km / 1.1 mi
Tomb of Wu Song - 1.9 km / 1.2 mi
Qiu Jin's Tomb - 2.1 km / 1.3 mi
Zhongshan Park - 2.1 km / 1.3 mi
Autumn Moon Over the Calm Lake - 2.3 km / 1.4 mi
West Lake Expo Museum - 2.4 km / 1.5 mi
Yellow Dragon Sports Center - 2.4 km / 1.5 mi
The preferred airport for Four Seasons Hotel Hangzhou at West Lake is Hangzhou (HGH-Xiaoshan Intl.) - 33.7 km / 20.9 mi

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.

Hotel policies

General

  • Professional property host/manager
  • Property follows a brand or regulatory agency's sanitization guidelines Lead with Care (Four Seasons)
  • Cashless transactions are available
  • Property does not offer onsite COVID-19 testing

Pets

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets not allowed

Other charges

  • Fee for buffet breakfast: approximately CNY 308 for adults and CNY 154 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 3:00 PM and 6:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 292.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

5 Lingyin Road, Hangzhou, Zhejiang 310013, China
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Free wired internet
Free self parking
Number of restaurants - 2
Number of indoor pools - 1
Number of bars/lounges - 1