Aqua Palace Hotel

Check-in

Check-in is from 2:00 PM until midnight. Guests must be at least 18 to check-in.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city. On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards and cash
• Safety features at this property include a smoke detector and a security system
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. A train station pick-up service is available for a surcharge.

Distances are displayed to the nearest 0.1 mile and kilometer.
San Teodoro - 0.2 km / 0.1 mi
St. Mark's Square - 0.2 km / 0.1 mi
St. Mark's Basilica - 0.3 km / 0.2 mi
Rialto Bridge - 0.3 km / 0.2 mi
Marco Polo's Home - 0.3 km / 0.2 mi
T Fondaco Dei Tedeschi - 0.3 km / 0.2 mi
St Mark's Campanile - 0.4 km / 0.2 mi
Tesoro - 0.4 km / 0.2 mi
Teatro Goldoni - 0.4 km / 0.2 mi
Riva degli Schiavoni - 0.4 km / 0.2 mi
Museo Correr - 0.4 km / 0.3 mi
Doge's Palace - 0.5 km / 0.3 mi
Palazzo Contarini del Bovolo - 0.5 km / 0.3 mi
Bridge of Sighs - 0.5 km / 0.3 mi
Chiesa Santa Maria dei Miracoli - 0.5 km / 0.3 mi

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• Contactless check-out is available.

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• Essential workers only - NO

Pets

• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
• A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
• A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.