Cancun Plaza Condo Hotel

Check-in

Check-in is from 2:00 PM until anytime. Guests must be at least 18 to check-in.

The front desk is open daily from 9:00 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email within 24 hours before arrival with check-in instructions and an access code. The front desk is staffed during limited hours. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Quiet hours are enforced at the property from 10:00 PM to 7:00 AM. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• Guests must contact this property in advance to reserve onsite parking
• This property accepts credit cards, debit cards, mobile payments, and cash
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Cashless transactions are available
• Onsite parties or group events are strictly prohibited
• Noise-free guestrooms cannot be guaranteed
• This property is professionally cleaned

Other details

You can enjoy a meal at Plaza serving the guests of Cancun Plaza Condo Hotel, or stop in at the grocery/convenience store. Mingle with other guests at the complimentary reception, held daily. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 8:00 AM to noon for a fee.

Featured amenities include express check-out, multilingual staff, and luggage storage. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.7 km / 0.4 mi
Iberostar Cancun Golf Course - 1 km / 0.6 mi
Nichupté Lagoon - 1 km / 0.6 mi
El Rey Ruins - 1.4 km / 0.9 mi
Delfines Beach - 1.7 km / 1.1 mi
Maya Museum of Cancun - 3.6 km / 2.2 mi
San Miguelito - 3.9 km / 2.4 mi
Oasis Arena - 3.9 km / 2.4 mi
Aquaworld - 4.4 km / 2.7 mi
Ballenas Beach - 5.3 km / 3.3 mi
Playa Coral - 6.1 km / 3.8 mi
Luxury Avenue Shopping Mall - 6.4 km / 4 mi
Kukulcan Plaza Shopping Mall - 6.5 km / 4 mi
Riviera Cancun Golf Resort - 6.5 km / 4.1 mi
Hotel Zone Beaches - 6.9 km / 4.3 mi
The preferred airport for Cancun Plaza Condo Hotel is Cancun Intl. Airport (CUN) - 12.7 km / 7.9 mi

• Pool access available from 8:00 AM to 8:00 PM.
• Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.
• The property is professionally cleaned.
• Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Contactless check-out is available
• LGBTQIA+ friendly
• Property uses a professional cleaning service
• Noise-free rooms not guaranteed
• Cashless transactions are available
• Contactless check-in is available
• Essential workers only - NO
• Guest will receive an email before arrival 24 hours
• Guests will receive an email with special check-in instructions
• Property does not offer onsite COVID-19 testing
• No cribs (infant beds) available
• No rollaway/extra beds available
• Events/parties not allowed

Pets

• Service animals not allowed
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Cash Breakage deposit: MXN 1000 per stay
• A damage deposit of MXN 1000 will be collected before check-in.

We have included all charges provided to us by the property.