Select a currency
Home
Travel
Company
Reservation lookup
AUD
1800 244 400 INTL. +61 3 8827 0770
© 2025 Online Travel Group

Sign in or create an account and get access to member only exclusive rates

Register
Metropole Urban Hotel

Metropole Urban Hotel

Heraklion
Check in 3:00 PM
Check out 11:00 AM
Your journey of exceptional moments begins the instant you cross the threshold of Metropole Urban Hotel, where every detail is crafted to elevate your stay, within a 5-minute walk of Morosini Fountain and Heraklion Loggia. This hotel is 15 minutes walk to Venetian Walls and 15 minutes walk to Natural History Museum of Crete.

Our spacious rooms feature a private balcony, complimentary high-speed WiFi, a private bathroom with premium toiletries, a 43-inch flat-screen TV, room service, air conditioning, rainfall showerhead and in-room coffee & tea facilities, ensuring a comfortable stay whether you’re here for business or leisure. Conveniences include an in-room safe, bathrobes and a desk.

See all nearby hotels

Property Details

Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.

  • Dry cleaning/laundry service
  • Elevator door width (inches) - 433
  • Distance from property (meters) - 200
  • Elevator door width (centimeters) - 1100
  • Wheelchair accessible – no
  • Distance from property (ft) - 656
  • Luggage storage
  • Number of meeting rooms - 1
  • 24-hour front desk
  • Free WiFi
  • Number of bars/lounges - 1
  • Number of restaurants - 1
  • Smoke-free property
  • Safe-deposit box at front desk
  • Number of coffee shops/cafes - 1
  • Snack bar/deli
  • Coffee/tea in common areas
  • Free newspapers in lobby
  • Tours/ticket assistance
  • Elevator
  • Total number of rooms - 24

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.

Distances are displayed to the nearest 0.1 mile and kilometer.
Heraklion Museum of Religious Art - 0.1 km / 0.1 mi
Agia Ekaterini Church - 0.2 km / 0.1 mi
St. Minas Cathedral - 0.2 km / 0.1 mi
Morosini Fountain - 0.3 km / 0.2 mi
Heraklion Central Market - 0.3 km / 0.2 mi
Dedalou Shopping Street - 0.3 km / 0.2 mi
Lions Square - 0.3 km / 0.2 mi
St. Mark's Basilica - 0.3 km / 0.2 mi
Heraklion Municipal Art Gallery - 0.3 km / 0.2 mi
Vikelaia Municipal Library - 0.3 km / 0.2 mi
Bembo Fountain - 0.4 km / 0.2 mi
Koubes - 0.4 km / 0.2 mi
Heraklion Loggia - 0.4 km / 0.2 mi
Heraklion Town Hall - 0.4 km / 0.2 mi
Kornarou Square - 0.4 km / 0.3 mi
The preferred airport for Metropole Urban Hotel is Nikos Kazantzakis Airport (HER) - 7.3 km / 4.5 mi

  • Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in is available.

Hotel policies

General

  • Professional property host/manager
  • Cashless transactions are available
  • Contactless check-in is available
  • Guest will receive an email before arrival 24 hours
  • Guests will receive an email with special check-in instructions

Pets

  • Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night
We have included all charges provided to us by the property.

Other charges

  • Nearby parking fee: EUR 15 per day (656 ft away)
  • Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Agia Aikaterini Square, Heraklion, 71201, Greece
See all nearby