Suiun

Check-in

Check-in is from 2:00 PM until 6:00 PM. Guests must be at least 15 to check-in.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Disposable personal items are available in the lobby.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve access to the hot springs and access to the public bathing facility
• This property accepts credit cards and cash
• Cashless transactions are available
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Hakone Gora Park - 0.1 km / 0.1 mi
Hakuundo Chaen - 0.2 km / 0.1 mi
Hakone Museum of Art - 0.3 km / 0.2 mi
Hakone Open Air Museum - 1.2 km / 0.7 mi
Miyagino Hayakawa Breakwater Cherry Blossoms - 1.7 km / 1.1 mi
Okada Museum of Art - 1.8 km / 1.1 mi
Hakone Kowakien Yunessun - 2.1 km / 1.3 mi
Ōwakudani - 2.3 km / 1.4 mi
Chisuji Falls - 2.3 km / 1.4 mi
Sengokuhara Onsen - 2.6 km / 1.6 mi
Pola Museum of Art - 3.7 km / 2.3 mi
Hakone Ropeway - 3.8 km / 2.4 mi
Hakone Venetian Glass Museum - 5.5 km / 3.4 mi
Lalique Museum Hakone - 6.8 km / 4.2 mi
Daihakone Country Club - 7 km / 4.4 mi
The nearest airports are:
Haneda Airport (HND) - 99.6 km / 61.9 mi
Narita Intl. Airport (NRT) - 166.1 km / 103.2 mi

• Reservations are required for spa treatments. Reservations can be made by contacting the ryokan prior to arrival, using the contact information on the booking confirmation.
• Children 18 years old and younger are not permitted at this property.
• Only registered guests are allowed in the guestrooms.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• Cashless payment methods are available for all transactions.
• Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Unicode Support true
• Cashless transactions are available
• Children not allowed
• Property does not offer onsite COVID-19 testing

Pets

• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.