Sign in or create an account and get access to member only exclusive rates

Polo 15

Polo 15

Playa del Carmen QROO
Check in 3:00 PM
Check out 11:00 AM
Experience extraordinary comfort and unparalleled hospitality from the moment you arrive at Polo 15, Polo 15 is within a 15-minute walk of Playa del Carmen Main Beach and Mamitas Beach. This hotel is 20 minutes walk to Quinta Avenida and 25 minutes drive to Xplor Theme Park.

Unwind and recharge with a private bathroom with premium toiletries, in-room coffee & tea facilities, a 40-inch flat-screen TV, a private balcony, complimentary high-speed WiFi, mini-refrigerator and air conditioning. Conveniences include a full kitchen, a desk and a kitchenette.

Property Details

Enjoy the recreation opportunities such as an outdoor pool or make use of other amenities including barbecue grills.

  • Designated smoking areas
  • Number of outdoor pools - 1
  • Barbecue grill(s)
  • Wheelchair accessible – no
  • Laundry facilities
  • Street parking
  • Pool sun loungers

Check-in

Check-in is from 3:00 PM until 9:30 PM. Guests must be at least 18 to check-in.

There is no front desk at this property. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and key retrieval information. The host will greet guests on arrival.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property only accepts cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Distances are displayed to the nearest 0.1 mile and kilometer.
Mamitas Beach - 0.9 km / 0.5 mi
Mario Villanueva Stadium Madrid - 0.9 km / 0.6 mi
Guadalupe Church - 1 km / 0.6 mi
Coco Beach - 1 km / 0.6 mi
Quinta Avenida - 1.1 km / 0.7 mi
Playa del Carmen Main Beach - 1.1 km / 0.7 mi
Playa Avenida Colosio - 1.1 km / 0.7 mi
Playa 88 - 1.5 km / 0.9 mi
Quinta Alegría Shopping Mall - 1.6 km / 1 mi
Calle Corazón - 1.7 km / 1.1 mi
Nuestra Senora del Carmen Catholic Church - 1.8 km / 1.1 mi
Punta Esmeralda Beach - 1.8 km / 1.1 mi
Pier Navega - 1.8 km / 1.1 mi
Calle 12 - 1.9 km / 1.2 mi
Riviera Gran Casino - 1.9 km / 1.2 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 36.9 km / 22.9 mi
Cancun Intl. Airport (CUN) - 54.5 km / 33.8 mi
Tulum Intl. Airport (TQO) - 106.4 km / 66.1 mi

  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.


Hotel policies

General

  • Professional property host/manager
  • Contactless check-out is available
  • No cribs (infant beds) available
  • No rollaway/extra beds available
  • Cashless transactions are available
  • Contactless check-in is available
  • Essential workers only - NO
  • No elevators

Pets

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 100.0 per stay
We have included all charges provided to us by the property.

Location

Avenida 15 Mz 286 Lt 3, Playa del Carmen, QROO 77728, Mexico
Street parking
Number of outdoor pools - 1