Moon Palace Nizuc - All inclusive

Check-in

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Cashless transactions are available
• This property uses eco-friendly cleaning products
• Noise-free guestrooms cannot be guaranteed
• Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Mexican cuisine at Caporales, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. A complimentary buffet breakfast is included.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.6 km / 0.3 mi
Arrecife de Puerto Morelos National Park - 0.6 km / 0.4 mi
Moon Palace Golf Club - 1.5 km / 0.9 mi
Xoximilco - 4.4 km / 2.8 mi
El Tinto Golf Course - 6.2 km / 3.9 mi
Ventura Park Cancun - 12.9 km / 8 mi
Playa Coral - 13.2 km / 8.2 mi
Nichupté Lagoon - 13.7 km / 8.5 mi
Riviera Cancun Golf Resort - 14.7 km / 9.2 mi
Petempich Bay - 16 km / 9.9 mi
Parish of the Risen Christ - 18.5 km / 11.5 mi
Delfines Beach - 19.9 km / 12.3 mi
Puerto Morelos Beach - 20.1 km / 12.5 mi
Jungle Spa - 20.5 km / 12.7 mi
Monumento Ruta de los Cenotes - 20.5 km / 12.8 mi
The preferred airport for Moon Palace Nizuc - All inclusive is Cancun Intl. Airport (CUN) - 12.3 km / 7.7 mi

• Pool access available from 7:00 AM to 7:00 PM.
• Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
• Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Cashless payment methods are available for all transactions.

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• No cribs (infant beds) available
• Noise-free rooms not guaranteed
• Cashless transactions are available
• Property does not offer onsite COVID-19 testing
• No elevators

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets not allowed