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Pestana Collection Plaza Mayor

Pestana Collection Plaza Mayor

Madrid
Check in 3:00 PM
Check out 12:00 PM
This hotel has renovations that may affect your stay read more

Renovations

The following facilities are closed seasonally each year. They will be closed from October 6 to May 31:

  • One of the swimming pools

Surrender to tranquility the moment you step into Pestana Collection Plaza Mayor, where relaxation is an art form, steps from Plaza Mayor and within a 10-minute walk of Royal Palace of Madrid. This spa hotel is 3 minutes drive to Thyssen-Bornemisza National Museum and 3 minutes drive to Museo Nacional Centro de Arte Reina Sofía.

Rejuvenate with complimentary high-speed WiFi, daily housekeeping, air conditioning, a 49-inch flat-screen TV, in-room coffee & tea facilities, a private bathroom with premium toiletries, room service and a fully-stocked minibar, direct access to our luxury spa. Conveniences include wheelchair-accessibility, an in-room safe, a desk, a phone and bathrobes.

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Property Details

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby.

  • Dry cleaning/laundry service
  • Distance from property (meters) - 160
  • Lot hours - 24 hours
  • Number of meeting rooms - 1
  • Free WiFi
  • Number of bars/lounges - 1
  • Braille or raised signage
  • Number of indoor pools - 1
  • Wheelchair accessible parking
  • Tours/ticket assistance
  • Fireplace in lobby
  • Wheelchair-accessible lounge
  • No accessible shuttle
  • Wheelchair-accessible on-site restaurant
  • Distance from property (ft) - 525
  • Visual alarms in hallways
  • Multilingual staff
  • Electric car charging station
  • Breakfast available (surcharge)
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Offsite parking discounted rates available
  • Elevator
  • Fitness facilities
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Reception hall
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Valet for wheelchair-equipped vehicle
  • Pool access ramp on site
  • Wheelchair-accessible spa
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Spa treatment room(s)
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Full-service spa
  • Couples/private dining
  • Luggage storage
  • 24-hour front desk
  • Number of restaurants - 1
  • Library
  • Outdoor seasonal pool
  • Smoke-free property
  • Safe-deposit box at front desk
  • Sauna
  • Pool sun loungers
  • Wheelchair accessible path of travel
  • Concierge services
  • Total number of rooms - 87

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property is professionally cleaned

Other details

Stop by the hotel's restaurant, Terraza Plaza Mayor, for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 8:00 AM to 11:00 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.

Distances are displayed to the nearest 0.1 mile and kilometer.
Plaza Mayor - 0.2 km / 0.1 mi
Sobrino de Botin - 0.2 km / 0.1 mi
San Miguel Market - 0.3 km / 0.2 mi
Plaza de España - Princesa - 0.4 km / 0.2 mi
Preciados Street - 0.4 km / 0.2 mi
El Oso y el Madrono - 0.5 km / 0.3 mi
Puerta del Sol - 0.5 km / 0.3 mi
Plaza de la Villa - 0.5 km / 0.3 mi
Calle de Alcalá - 0.5 km / 0.3 mi
City Hall - 0.5 km / 0.3 mi
Plaza de Santa Ana - 0.6 km / 0.4 mi
Royal Theatre - 0.6 km / 0.4 mi
Plaza de Oriente - 0.6 km / 0.4 mi
Plaza de Canalejas - 0.7 km / 0.4 mi
Plaza de Callao - 0.7 km / 0.4 mi
The preferred airport for Pestana Collection Plaza Mayor is Adolfo Suarez Madrid-Barajas Airport (MAD) - 22.1 km / 13.7 mi

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The seasonal pool will be open from April to September.
  • Pool access available from 11:00 AM to 7:00 PM.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • Parking height restrictions apply.
  • The property is professionally cleaned.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

  • Professional property host/manager
  • LGBTQIA+ friendly
  • Property uses a professional cleaning service
  • Parking height restrictions apply
  • Essential workers only - NO

Pets

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 150 per stay
  • A damage deposit of EUR 150 will be collected before check-in.
We have included all charges provided to us by the property.

Other charges

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 13 for children
  • Nearby parking fee: EUR 36 per day(525 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Calle Imperial, 8, Madrid, 28012, Spain
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