La Reina de Gran Via

Check-in

Check-in is from 3:00 PM until 10:00 PM. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. There is no front desk at this property. The check-in location differs from the property location. Check-in location: [OFICINA EN CALLE HORTALEZA 18]. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with special check-in instructions and key retrieval information. The host will greet guests on arrival.Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Noise-free guestrooms cannot be guaranteed
• Safety features at this property include a fire extinguisher, a security system, and a first aid kit
• This property is professionally cleaned
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Guests may access this property's casino for the listed optional facilities fee.

Other details

Featured amenities include express check-out and an elevator. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Distances are displayed to the nearest 0.1 mile and kilometer.
Calle de Alcalá - 0.1 km / 0.1 mi
Gran Via - 0.1 km / 0.1 mi
Círculo de Bellas Artes - 0.1 km / 0.1 mi
Casino Gran Via - 0.4 km / 0.2 mi
Paseo del Prado - 0.4 km / 0.2 mi
Plaza de Cibeles - 0.5 km / 0.3 mi
Plaza de Canalejas - 0.5 km / 0.3 mi
Congress of Deputies - 0.5 km / 0.3 mi
Thyssen-Bornemisza National Museum - 0.5 km / 0.3 mi
Puerta del Sol - 0.6 km / 0.4 mi
Preciados Street - 0.7 km / 0.4 mi
Plaza de Santa Ana - 0.7 km / 0.4 mi
El Oso y el Madrono - 0.7 km / 0.4 mi
Puerta de Alcalá - 0.8 km / 0.5 mi
Prado Museum - 0.8 km / 0.5 mi
The preferred airport for La Reina de Gran Via is Adolfo Suarez Madrid-Barajas Airport (MAD) - 17.2 km / 10.7 mi

• Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• The property is professionally cleaned.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• Property uses a professional cleaning service
• Noise-free rooms not guaranteed
• No front desk
• Contactless check-in is available
• Guest will receive an email before arrival 24 hours
• Guests will receive an email with special check-in instructions

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets allowed