Nanporo Onsen Heart & Heart

Check-in

Check-in is from 3:00 PM until 9:30 PM. Guests must be at least 18 to check-in.

The front desk is open daily from 7:00 AM - 10:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests booked in Half Board rates must check-in by 7:30 PM to receive dinner.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy a meal at the restaurant, or stay in and take advantage of the ryokan's room service (during limited hours).

Featured amenities include luggage storage and an elevator. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Nopporo Forest Park - 6.5 km / 4 mi
Azuma Garden - 13.6 km / 8.5 mi
Es Con Field Hokkaido - 13.9 km / 8.6 mi
Hokkaido Museum - 14.5 km / 9 mi
Historical Village of Hokkaido - 14.8 km / 9.2 mi
Memorial Tower - 15.2 km / 9.4 mi
Sunpiazza Aquarium - 15.8 km / 9.8 mi
Sapporo Science Center - 15.9 km / 9.9 mi
Baba Park - 16.8 km / 10.4 mi
Sapporokitahiroshima Golf Club - 17.1 km / 10.6 mi
Sapporo Ryutsu Center - 17.9 km / 11.1 mi
Oyachi Shrine - 18.1 km / 11.2 mi
Hiraoka Park - 19.2 km / 11.9 mi
Shiroishi Cycling Road - 19.2 km / 12 mi
Yuni Garden - 20 km / 12.4 mi
The nearest airports are:
Sapporo Okadama Airport (OKD) - 28.8 km / 17.9 mi
New Chitose Intl. Airport (CTS) - 41.3 km / 25.6 mi

• Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Hotel policies

General

• Professional property host/manager
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Pets

• Service animals are allowed
• Pets not allowed