Hotel Otavalo by Art Hotels Ecuador

Check-in

Check-in is from 2:00 PM until 11:00 PM. Guests must be at least 18 to check-in.

The front desk is open daily from 7:30 AM - 11:30 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 72 hours before arrival with check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Other details

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is served daily from 7:30 AM to 10:00 AM.

Featured amenities include express check-out, dry cleaning/laundry services, and multilingual staff. Self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Instituto Otavaleño de Antropología - 0.1 km / 0.1 mi
Plaza de Ponchos - 0.7 km / 0.4 mi
Galeria Gabriel Ceballos Ulloa - 0.7 km / 0.5 mi
El Lechero - 2.8 km / 1.7 mi
Condor Park - 3.4 km / 2.1 mi
Lago San Pablo - 4 km / 2.5 mi
Peguche Waterfall - 4.2 km / 2.6 mi
Tahuantinsuyo Weaving Workshop - 5.2 km / 3.3 mi
Taxopamba Waterfall - 6.2 km / 3.8 mi
Cotocachi Cultural Museum - 9.8 km / 6.1 mi
Araque Water Park - 10.7 km / 6.7 mi
Pucara de Tupigachi - 14.4 km / 8.9 mi
Mojanda Lake - 14.5 km / 9 mi
Laguna Cuicocha - 14.6 km / 9.1 mi
Megasaurios Park - 15.7 km / 9.7 mi
The nearest major airport is Mariscal Sucre Intl. Airport (UIO) - 77.8 km / 48.3 mi

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Children may not be eligible for complimentary breakfast.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• Contactless check-in is available
• Essential workers only - NO
• Guest will receive an email before arrival 72 hours
• Guests will receive an email with special check-in instructions
• No elevators

Pets

• Service animals not allowed
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We have included all charges provided to us by the property.