U-Sense Madrid Santa Ana

Check-in

Check-in is from 4:00 PM until anytime. Guests must be at least 15 to check-in.

There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Host has indicated there is a carbon monoxide detector on the property
• Host has indicated there is a smoke detector on the property
• Safety features at this property include a fire extinguisher and a security system
• This property is professionally cleaned

Other details

To-go breakfasts are available daily from 4:00 AM to 1:00 PM for a fee.

Featured amenities include express check-in, express check-out, and an elevator.

Distances are displayed to the nearest 0.1 mile and kilometer.
Plaza de Santa Ana - 0.1 km / 0.1 mi
Plaza de Canalejas - 0.2 km / 0.1 mi
Puerta del Sol - 0.3 km / 0.2 mi
Calle de Alcalá - 0.3 km / 0.2 mi
Preciados Street - 0.4 km / 0.3 mi
El Oso y el Madrono - 0.5 km / 0.3 mi
Congress of Deputies - 0.6 km / 0.3 mi
Thyssen-Bornemisza National Museum - 0.6 km / 0.4 mi
Paseo del Prado - 0.6 km / 0.4 mi
Gran Via - 0.7 km / 0.4 mi
Plaza Mayor - 0.7 km / 0.4 mi
Casino Gran Via - 0.8 km / 0.5 mi
Sobrino de Botin - 0.8 km / 0.5 mi
Prado Museum - 0.8 km / 0.5 mi
Plaza de Callao - 0.8 km / 0.5 mi
The nearest major airport is Adolfo Suarez Madrid-Barajas Airport (MAD) - 16.2 km / 10.1 mi

• Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• The property is professionally cleaned.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• No cribs (infant beds) available
• No rollaway/extra beds available
• Property uses a professional cleaning service
• No front desk
• Contactless check-in is available
• Essential workers only - NO
• Guest will receive an email before arrival 24 hours
• Guests will receive an email with special check-in instructions

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Deposit: EUR 200 per accommodation, per stay

We have included all charges provided to us by the property.