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Palmaïa-The House of AïA: All Inclusive Wellness Resort

Palmaïa-The House of AïA: All Inclusive Wellness Resort

Playa del Carmen QROO
Check in 3:00 PM
Check out 12:00 PM
Wake up to the symphony of waves at Palmaïa-The House of AïA: All Inclusive Wellness Resort, your personal slice of coastal paradise, you'll be a 3-minute drive from Piste Cyclable sur Paseo Xaman-Ha and 7 minutes from Xaman Ha Aviary. This all-inclusive resort is 8 minutes drive to Quinta Avenida and 8 minutes drive to Playa del Carmen Maritime Terminal.

Bask in beachfront bliss with air conditioning, a fully-stocked minibar, complimentary high-speed WiFi, daily housekeeping, room service, a private bathroom with premium toiletries, premium bedding and a private balcony, sand between your toes within steps. Conveniences include a phone, an in-room safe, bathrobes and an iron and ironing board.

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Property Details

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 6 outdoor swimming pools and a health club. Additional amenities at this resort include complimentary wireless internet access, concierge services, and a hair salon.

  • Paddleboard on site
  • Dry cleaning/laundry service
  • Vegetarian breakfast available
  • Beach yoga on site
  • Parking (limited spaces)
  • Outdoor furniture
  • Outdoor entertainment area
  • Pool umbrellas
  • Free WiFi
  • Number of bars/lounges - 3
  • Number of beach bars - 1
  • Number of outdoor pools - 6
  • Number of swim-up bars - 2
  • Tours/ticket assistance
  • Energy-saving switches
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Vegan menu options available
  • Vegetarian menu options available
  • Multilingual staff
  • Free beach club on site
  • Number of coffee shops/cafes - 1
  • Children's club (free)
  • Elevator
  • Locally-sourced food on site (80% or more)
  • Organic food
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Locally-owned & organized tours & activities
  • Beach umbrellas
  • Change of bed sheets (on request)
  • Spa treatment room(s)
  • Health club
  • Change of towels (on request)
  • Full-service spa
  • Beach towels
  • 24-hour fitness facilities
  • Supervised childcare/activities (surcharge)
  • Yoga classes/instruction on site
  • Free bicycles on site
  • Walkway to water
  • Designer stores on site
  • Luggage storage
  • Porter/bellhop
  • Children's club
  • 24-hour front desk
  • Number of restaurants - 4
  • Housekeeping on request
  • Smoke-free property
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Children's pool
  • Free beach cabanas
  • Free self parking
  • Free pool cabanas
  • Terrace
  • Beach sun loungers
  • Hair salon
  • Pool sun loungers
  • ATM/banking
  • Concierge services

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. Children under 4 years old are not permitted. This property serves mostly plant-based meals.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve high chair
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Children under 4 years old are not permitted.

Other details

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Mediterranean cuisine at MAR DE OLIVO, one of the resort's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 3 bars/lounges, or 2 swim-up bars.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Playacar Beach - 0.2 km / 0.1 mi
Piste Cyclable sur Paseo Xaman-Ha - 1.5 km / 0.9 mi
Mahi Golf Course - 2.3 km / 1.4 mi
Mayan Ruins of Playacar - 2.7 km / 1.7 mi
Xaman Ha Aviary - 3.2 km / 2 mi
Playacar Golf Club - 3.4 km / 2.1 mi
Playa del Carmen Maritime Terminal - 3.6 km / 2.2 mi
Paseo del Carmen - 3.6 km / 2.2 mi
Centro Maya Shopping Center - 3.6 km / 2.3 mi
Plaza Paraiso - 3.7 km / 2.3 mi
Quinta Avenida - 3.7 km / 2.3 mi
Portal Maya - 3.7 km / 2.3 mi
Founders Park - 3.7 km / 2.3 mi
Playa del Carmen Main Beach - 3.9 km / 2.4 mi
Frida Kahlo Museum - 4.2 km / 2.6 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 31.6 km / 19.6 mi
Cancun Intl. Airport (CUN) - 60.8 km / 37.8 mi

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • Cashless payment methods are available for all transactions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

  • Property does not require health documentation at check-in
  • Professional property host/manager
  • LGBTQ friendly
  • No cribs (infant beds) available
  • No rollaway/extra beds available
  • Cashless transactions are available
  • Property does not offer onsite COVID-19 testing

Pets

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets not allowed

Other charges

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Paseo Xaman Ha, Lt.1, Playacar, Playa del Carmen, QROO 77710, Mexico
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Free WiFi
Vegetarian breakfast available
Free self parking
Number of restaurants - 4
Free pool cabanas
Number of swim-up bars - 2