Surrender to tranquility the moment you step into The Royal Haciendas All Inclusive, where relaxation is an art form, you'll be within a 15-minute drive of Playa del Carmen Main Beach and El Camaleón Mayakoba Golf Course. This all-inclusive property is 30 minutes drive to Maroma Beach and 35 minutes drive to Xplor Theme Park.

Rejuvenate with a fully-stocked minibar, complimentary high-speed WiFi, a private balcony, in-room coffee & tea facilities, room service, daily housekeeping, a 43-inch flat-screen TV and air conditioning, direct access to our luxury spa. Conveniences include a desk, bathrobes, a kitchenette, a phone, a full kitchen, an iron and ironing board and an in-room safe.

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Property Details

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 6 outdoor swimming pools, 4 hot tubs, and outdoor tennis courts. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Beach volleyball on site
Gift shops or newsstand
Shopping on site
Babysitting or childcare (surcharge)
Pool umbrellas
Free WiFi
Number of bars/lounges - 3
Number of poolside bars - 2
Number of hot tubs - 4
Designated smoking areas
Number of outdoor pools - 6
Number of swim-up bars - 1
Tours/ticket assistance
Sailing on site
Fitness classes on site
Recycling
Outdoor tennis courts - 2
Golf lessons available nearby
Multilingual staff
Turkish bath/Hammam
Ecotours nearby
Number of coffee shops/cafes - 1
Coffee/tea in common areas
Laundry facilities
Children's club (free)
Elevator
Snorkeling on site
Fitness facilities
Supervised childcare/activities (free)
Basketball on site
Uncovered parking
Wheelchair accessible
Beach umbrellas
Health club
Arcade/game room
Garden
Wedding services
Full-service spa
Beach towels
Volleyball on site
Yoga classes/instruction on site
Free bicycles on site
Wheelchair accessible – no
Children's games
Luggage storage
Grocery/convenience store
Express check-out
Porter/bellhop
24-hour front desk
Lifeguard on site
Playground on site
Number of restaurants - 5
Golfing nearby
Safe-deposit box at front desk
Snack bar/deli
Sauna
Children's pool
Free valet parking
Kayaking on site
Terrace
Beach sun loungers
Tennis on site
Hair salon
Pool sun loungers
ATM/banking
Concierge services
Year Built - 2006
Number of buildings/towers - 18
Total number of rooms - 252
Number of floors - 4

Check-in

Check-in is from 4:00 PM until midnight. Guests must be at least 25 to check-in.

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. All guests, including children, are required to present a valid government-issued ID card at check-in. The credit card used to book the reservation must be presented by the cardholder at check-in. Guests staying on a Saturday may need to change units. The hotel will try to avoid this scenario, but, when necessary, management will work to streamline this process and minimize inconvenience for guests.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Grab a bite at Kinokó, one of the property's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the swim-up bar or one of 3 bars/lounges, or 2 poolside bars.

Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Chun-Zumbul (diving site) - 0.9 km / 0.6 mi
Playa Xcalacoco - 1.2 km / 0.7 mi
Gran Coyote Golf - 1.7 km / 1.1 mi
Punta Esmeralda Beach - 1.9 km / 1.2 mi
Playa 88 - 2.4 km / 1.5 mi
Playa Avenida Colosio - 2.8 km / 1.7 mi
Guadalupe Church - 2.9 km / 1.8 mi
Coco Beach - 3.4 km / 2.1 mi
28 de Julio Square - 3.8 km / 2.3 mi
Super Chedraui Selecto Avenida 10 - 3.9 km / 2.4 mi
Quinta Avenida - 3.9 km / 2.4 mi
Mario Villanueva Stadium Madrid - 4 km / 2.5 mi
Playa 38 - 4 km / 2.5 mi
Quinta Alegría Shopping Mall - 4.3 km / 2.7 mi
Mamitas Beach - 4.6 km / 2.8 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 42.4 km / 26.3 mi
Cancun Intl. Airport (CUN) - 52 km / 32.3 mi
The preferred airport for The Royal Haciendas All Inclusive is Cancun Intl. Airport (CUN).

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
No pets and no service animals are allowed at this property.
Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
Contactless check-in and contactless check-out are available.

Hotel policies

General

Property does not require health documentation at check-in
Professional property host/manager
Contactless check-out is available
No rollaway/extra beds available
By ocean
Cashless transactions are available
Contactless check-in is available
Property does not offer onsite COVID-19 testing

Pets

Service animals not allowed
Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: USD 300.00 per accommodation, per stay
A tax is imposed by the city: USD 2.80 per accommodation, per night

We have included all charges provided to us by the property.

Other charges

Late check-out fee: USD 600 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

, Playa del Carmen, QROO , Mexico

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