Alea Tulum

Check-in

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Minimum Spring Break check-in age is 18 years old
• This property accepts credit cards and cash
• Cashless transactions are available
• Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Soliman Bay - 0.1 km / 0.1 mi
Cenote Manatí - 0.1 km / 0.1 mi
Tulum National Park - 0.9 km / 0.5 mi
Jaguar Park - 1.2 km / 0.7 mi
LabnaHa Ecopark Adventures - 4.1 km / 2.6 mi
Maya Adrenaline - 4.2 km / 2.6 mi
Cenotes Labnaha - 4.4 km / 2.7 mi
Cenote Tortugas - 4.6 km / 2.9 mi
Tulum Letters - 6.6 km / 4.1 mi
Tulum Beer Spa - 6.7 km / 4.2 mi
Tulum Tower - 9.1 km / 5.6 mi
Casa del Cenote - 9.4 km / 5.9 mi
Temple of the Descending God - 9.4 km / 5.9 mi
Temple of the Frescoes - 9.5 km / 5.9 mi
Yax-Muul - 9.7 km / 6.1 mi
The preferred airport for Alea Tulum is Tulum Intl. Airport (TQO) - 51.6 km / 32.1 mi

• Pool access available from 8:00 AM to 9:00 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 3 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
• A car is recommended for transportation to and from this property.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• LGBTQ friendly
• No rollaway/extra beds available
• Cashless transactions are available
• Car recommended
• Contactless check-in is available
• Essential workers only - NO
• No elevators

Pets

• Maximum number of pets per room 2
• Service animals are allowed
• Pets cannot be left unattended
• Service animals are exempt from fees/restrictions
• Only dogs are allowed
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Deposit: USD 75 per day