Villa Tortugas

Check-in

Check-in is from 3:00 PM until 8:00 PM. Guests must be at least 25 to check-in.

The front desk is open daily from 7:00 AM - 8:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Guests are required to contact this property by telephone prior to arrival to arrange check-in.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Parties and events are allowed on site
• Long-term renters welcome
• Safety features at this property include a smoke detector
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Featured amenities include multilingual staff, microwave in a common area, and refrigerator in a common area. Planning an event in Akumal? This hotel has 646 square feet (60 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Hekab Be Biblioteca - 3.9 km / 2.4 mi
Akumal Ecological Center - 4.2 km / 2.6 mi
Akumal Beach - 4.6 km / 2.9 mi
Half Moon Bay - 6.3 km / 3.9 mi
Yal-ku Lagoon - 6.9 km / 4.3 mi
Riviera Maya Golf Club - 7.1 km / 4.4 mi
Aktun Chen - 7.1 km / 4.4 mi
Xcacel Beach - 12 km / 7.5 mi
Xcacel-Xcacelito Sanctuary - 13.6 km / 8.5 mi
Xcacelito Beach - 13.6 km / 8.5 mi
Xel-Há Park - 14 km / 8.7 mi
Xpu-ha Beach - 15.1 km / 9.4 mi
Tajma Ha Cenote - 15.2 km / 9.4 mi
Ecopark Kantun Chi - 15.6 km / 9.7 mi
Cenote Cristalino - 16 km / 9.9 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 56 km / 34.8 mi
Tulum Intl. Airport (TQO) - 70 km / 43.5 mi
Cancun Intl. Airport (CUN) - 94.3 km / 58.6 mi

• This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
• Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Professional property host/manager
• LGBTQ friendly
• Events/parties allowed
• Cash deposit required
• No cribs (infant beds) available
• No rollaway/extra beds available
• Essential workers only - NO
• No elevators

Pets

• Service animals not allowed
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• 6 percent cleaning fee will be charged

We have included all charges provided to us by the property.