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Casa Balam Cancun

Casa Balam Cancun

Cancun QROO
Check in 3:00 PM
Check out 10:00 AM
Breathe in serenity and unplug at Casa Balam Cancun, where nature's beauty is your most luxurious amenity, a 1-minute drive from Las Palapas Park and 13 minutes from Cancun Convention Center. This hotel is 25 minutes drive to Forum Beach and 30 minutes drive to La Isla Shopping Mall.

Wake up to tranquillity thanks to in-room coffee & tea facilities, air conditioning, a private bathroom with premium toiletries, complimentary high-speed WiFi, premium bedding, a private balcony and streaming services, floor-to-ceiling windows framing the wild. Conveniences include a kitchenette, an in-room safe, an iron and ironing board and a desk.

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Property Details

Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. This hotel also features complimentary wireless internet access and tour/ticket assistance.

  • Off-street parking
  • Carport
  • Uncovered parking
  • Tile flooring in public areas
  • Gated community
  • Wheelchair accessible – no
  • Outdoor furniture
  • Express check-out
  • Fully fenced
  • Change of bed sheets (on request)
  • Free WiFi
  • Well-lit path to entrance
  • Number of outdoor pools - 1
  • Change of towels (on request)
  • Housekeeping on request
  • Smoke-free property
  • Safe-deposit box at front desk
  • Laundry facilities
  • Tours/ticket assistance
  • Self parking (surcharge)
  • Terrace

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

There is no front desk at this property. Guests will receive an email within 24 hours before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance. Guests will receive an email from the property with reservation deposit payment information at the time of booking. The deposit is payable via a secure link immediately after booking.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve onsite parking
  • This property accepts debit cards and mobile payments; cash is not accepted
  • Mobile payment options include: PayPal
  • Safety features at this property include a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Featured amenities include express check-out, laundry facilities, and a safe deposit box at the front desk. Self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Las Palapas Park - 0.1 km / 0.1 mi
Ceviche Square - 0.7 km / 0.4 mi
Plaza 28 - 0.8 km / 0.5 mi
Benito Juarez Municipal Building - 0.9 km / 0.5 mi
Mercado 28 - 0.9 km / 0.6 mi
Mercado 23 - 1 km / 0.6 mi
Chopo Medical Laboratory - 1.1 km / 0.7 mi
Cancun Cultural House - 1.2 km / 0.8 mi
La Sagrada Familia Parish - 1.4 km / 0.9 mi
Séptimo Día Adventist Church - 1.6 km / 1 mi
Extreme Adventure - 1.8 km / 1.1 mi
Beto Avila Baseball Stadium - 1.9 km / 1.2 mi
Plaza Las Americas - 1.9 km / 1.2 mi
Andres Quintana Roo Stadium - 1.9 km / 1.2 mi
Puerto Cancun Golf Course - 2.1 km / 1.3 mi
The nearest airports are:
Cancun Intl. Airport (CUN) - 18.4 km / 11.4 mi
Tulum Intl. Airport (TQO) - 171.4 km / 106.5 mi

  • Pool access available from 9:30 AM to 10:30 PM.
  • Guests under 18 years old are not permitted at this adults-only property.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.

Hotel policies

General

  • Property does not require health documentation at check-in
  • Professional property host/manager
  • Contactless check-out is available
  • No cribs (infant beds) available
  • Minimum guest age is 18
  • No rollaway/extra beds available
  • Caters to adults only
  • Contactless check-in is available
  • Essential workers only - NO
  • Property does not offer onsite COVID-19 testing
  • No elevators

Pets

  • Service animals not allowed
  • Pets not allowed

Other charges

  • Uncovered self parking fee: MXN 150 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: MXN 400 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Gladiolas, Cancun, QROO 77500, Mexico
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Free WiFi
Uncovered parking
Number of outdoor pools - 1