Chalet 21

Check-in

Check-in is from 3:00 PM until 8:00 PM. Guests must be at least 21 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property for check-in instructions.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Temazcal Natura - 3.3 km / 2.1 mi
Plaza Las Americas - 3.4 km / 2.1 mi
28 de Julio Square - 3.8 km / 2.3 mi
Guadalupe Church - 4.7 km / 2.9 mi
Chaak Tun Cenote - 5.8 km / 3.6 mi
Cenote Chaak Tun - 5.8 km / 3.6 mi
Playa Avenida Colosio - 5.9 km / 3.6 mi
Punta Esmeralda Beach - 6.5 km / 4.1 mi
Playa 88 - 6.5 km / 4.1 mi
Mamitas Beach - 6.9 km / 4.3 mi
Mario Villanueva Stadium Madrid - 7 km / 4.3 mi
Quinta Avenida - 7.2 km / 4.5 mi
Coco Beach - 7.2 km / 4.5 mi
Calle 12 - 7.4 km / 4.6 mi
Quinta Alegría Shopping Mall - 7.5 km / 4.7 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 41 km / 25.5 mi
Cancun Intl. Airport (CUN) - 56.2 km / 34.9 mi
The preferred airport for this vacation home is Cancun Intl. Airport (CUN).

• Pool access available from 6 AM to 9:30 PM.

Hotel policies

General

• Professional property host/manager
• Cash deposit required
• No cribs (infant beds) available
• No rollaway/extra beds available
• No elevators

Pets

• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Cleaning fee: MXN 250 per accommodation, per stay

We have included all charges provided to us by the property.