Hotel Mamá Carlota

Check-in

Check-in is from 1:00 PM until 6:00 PM. Guests must be at least 18 to check-in.

This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• This property uses solar energy, plus eco-friendly cleaning products
• Safety features at this property include a fire extinguisher and a smoke detector
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Featured amenities include a 24-hour front desk, luggage storage, and a library. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Theater of the Republic - 0.4 km / 0.2 mi
Monument to the Corregidora - 0.4 km / 0.2 mi
Church of the Congregation of Our Lady of Guadeloupe - 0.4 km / 0.3 mi
Zenea Garden - 0.4 km / 0.3 mi
Plaza de Armas - 0.5 km / 0.3 mi
Government Palace - 0.5 km / 0.3 mi
Ignacio Mena Rosales House of Culture - 0.6 km / 0.3 mi
San Francisco Temple - 0.6 km / 0.3 mi
Querétaro Regional Museum - 0.6 km / 0.4 mi
Casa de la Zacatecana Museum - 0.7 km / 0.4 mi
San Jose de Gracia Temple - 0.7 km / 0.5 mi
Capuchin Crypt - 0.7 km / 0.5 mi
Museum of the City - 0.8 km / 0.5 mi
Museum of the Restoration of the Republic - 0.8 km / 0.5 mi
Museo de Arte Sacro - 0.8 km / 0.5 mi
The nearest major airport is Queretaro Intl. Airport (QRO) - 33.9 km / 21.1 mi

• No pets and no service animals are allowed at this property.
• Cashless payment methods are available for all transactions.
• Contactless check-out is available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• LGBTQIA+ friendly
• No rollaway/extra beds available
• Cashless transactions are available
• Essential workers only - NO
• No elevators

Pets

• Service animals not allowed
• Pets not allowed