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Holiday Inn Express & Suites Playa Del Carmen by IHG

Holiday Inn Express & Suites Playa Del Carmen by IHG

Playa del Carmen QROO
Check in 3:00 PM
Check out 12:00 PM
Create lifelong memories at Holiday Inn Express & Suites Playa Del Carmen by IHG, where family adventures begin and smiles are guaranteed for every age, steps from Quinta Alegría Shopping Mall and within a 10-minute walk of Mamitas Beach. This hotel is 3 minutes drive to Playa del Carmen Maritime Terminal and 20 minutes drive to Xcaret Eco Theme Park.

Ideal for families, our rooms come with air conditioning, a private balcony, in-room coffee & tea facilities, complimentary high-speed WiFi, mini-refrigerator, daily housekeeping, premium bedding and a 32-inch flat-screen TV, rollaway beds and extra space for little ones. Conveniences include an in-room safe, a desk, a phone, an iron and ironing board and wheelchair-accessibility.

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Property Details

Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a television in a common area.

  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Parking (limited spaces)
  • Outdoor furniture
  • Front entrance ramp
  • Pool umbrellas
  • Number of meeting rooms - 2
  • Swimming nearby
  • Free WiFi
  • Bicycle parking available
  • Number of outdoor pools - 1
  • Braille or raised signage
  • Wheelchair accessible parking
  • Tours/ticket assistance
  • Free buffet breakfast
  • Rooftop terrace
  • No accessible shuttle
  • Wheelchair-accessible on-site restaurant
  • Free breakfast
  • Visual alarms in hallways
  • Handrails in stairways
  • Multilingual staff
  • Wheelchairs available on site
  • Number of accessible parking spaces - 1
  • Secured bicycle storage
  • Wheelchair-accessible meeting spaces/business center
  • Daily
  • Coffee/tea in common areas
  • Laundry facilities
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Television in common areas
  • Wheelchair-accessible public washroom
  • Well-lit path to entrance
  • Registration desk height (centimeters) - 86
  • Elevator door width (inches) - 43
  • Registration desk height (inches) - 34
  • Stairwell handrail height (inches) - 90
  • Elevator door width (centimeters) - 109
  • Luggage storage
  • Stairwell handrail height (centimeters) - 229
  • Business center
  • 24-hour front desk
  • Smoke-free property
  • Safe-deposit box at front desk
  • Free self parking
  • Computer station
  • Pool sun loungers
  • Wheelchair accessible path of travel

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Other details

A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Quinta Alegría Shopping Mall - 0.1 km / 0.1 mi
Quinta Avenida - 0.2 km / 0.1 mi
Nuestra Senora del Carmen Catholic Church - 0.3 km / 0.2 mi
Calle Corazón - 0.4 km / 0.3 mi
Calle 12 - 0.4 km / 0.3 mi
Mario Villanueva Stadium Madrid - 0.5 km / 0.3 mi
3D Museum of Wonders - 0.5 km / 0.3 mi
Mamitas Beach - 0.6 km / 0.3 mi
Pier Navega - 0.6 km / 0.4 mi
Playa del Carmen Main Beach - 0.6 km / 0.4 mi
Riviera Gran Casino - 0.7 km / 0.4 mi
Central Square - 0.7 km / 0.4 mi
Chabad Playa del Carmen - 0.7 km / 0.4 mi
Frida Kahlo Museum - 0.7 km / 0.4 mi
Mercado Playa del Carmen - 0.7 km / 0.5 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 34.3 km / 21.3 mi
Cancun Intl. Airport (CUN) - 55.9 km / 34.7 mi
The preferred airport for Holiday Inn Express And Suites Playa Del Carmen by IHG is Cancun Intl. Airport (CUN).

  • Pool access available from 8 AM to 10 PM.
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Parking height restrictions apply.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

  • Professional property host/manager
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQIA+ friendly
  • Parking height restrictions apply

Pets

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets not allowed

Other charges

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Av. Constituyentes Entre Av. 10 y Av. 15, Playa del Carmen, QROO 77720, Mexico
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Free WiFi
Free breakfast
Free self parking
Wheelchair-accessible on-site restaurant
Number of outdoor pools - 1