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Holiday Inn Express And Suites Playa Del Carmen by IHG

Holiday Inn Express And Suites Playa Del Carmen by IHG

Playa del Carmen QROO
Check in 3:00 PM
Check out 12:00 PM
Immerse yourself in the urban pulse at Holiday Inn Express And Suites Playa Del Carmen by IHG, your gateway to the city's most vibrant experiences, steps from Quinta Alegría Shopping Mall and within a 10-minute walk of Mamitas Beach. This hotel is 3 minutes drive to Playa del Carmen Maritime Terminal and 20 minutes drive to Xcaret Eco Theme Park.

Soak up skyline views with a private balcony, a 32-inch flat-screen TV, premium bedding, daily housekeeping, a private bathroom with premium toiletries, air conditioning, mini-refrigerator and complimentary high-speed WiFi, in the heart of the CBD. Conveniences include an in-room safe, a desk, an iron and ironing board, a phone and wheelchair-accessibility.

Property Details

Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a television in a common area.

  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Parking (limited spaces)
  • Outdoor furniture
  • Front entrance ramp
  • Pool umbrellas
  • Number of meeting rooms - 2
  • Swimming nearby
  • Free WiFi
  • Bicycle parking available
  • Number of outdoor pools - 1
  • Braille or raised signage
  • Wheelchair accessible parking
  • Tours/ticket assistance
  • Free buffet breakfast
  • Rooftop terrace
  • No accessible shuttle
  • Wheelchair-accessible on-site restaurant
  • Free breakfast
  • Visual alarms in hallways
  • Handrails in stairways
  • Multilingual staff
  • Wheelchairs available on site
  • Number of accessible parking spaces - 1
  • Secured bicycle storage
  • Wheelchair-accessible meeting spaces/business center
  • Daily
  • Coffee/tea in common areas
  • Laundry facilities
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Television in common areas
  • Wheelchair-accessible public washroom
  • Well-lit path to entrance
  • Registration desk height (centimeters) - 86
  • Elevator door width (inches) - 43
  • Registration desk height (inches) - 34
  • Stairwell handrail height (inches) - 90
  • Elevator door width (centimeters) - 109
  • Luggage storage
  • Stairwell handrail height (centimeters) - 229
  • Business center
  • 24-hour front desk
  • Smoke-free property
  • Safe-deposit box at front desk
  • Free self parking
  • Computer station
  • Pool sun loungers
  • Wheelchair accessible path of travel

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Other details

A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Quinta Alegría Shopping Mall - 0.1 km / 0.1 mi
Quinta Avenida - 0.2 km / 0.1 mi
Nuestra Senora del Carmen Catholic Church - 0.3 km / 0.2 mi
Calle Corazón - 0.4 km / 0.3 mi
Calle 12 - 0.4 km / 0.3 mi
Mario Villanueva Stadium Madrid - 0.5 km / 0.3 mi
3D Museum of Wonders - 0.5 km / 0.3 mi
Mamitas Beach - 0.6 km / 0.3 mi
Pier Navega - 0.6 km / 0.4 mi
Playa del Carmen Main Beach - 0.6 km / 0.4 mi
Riviera Gran Casino - 0.7 km / 0.4 mi
Central Square - 0.7 km / 0.4 mi
Chabad Playa del Carmen - 0.7 km / 0.4 mi
Frida Kahlo Museum - 0.7 km / 0.4 mi
Mercado Playa del Carmen - 0.7 km / 0.5 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 34.3 km / 21.3 mi
Cancun Intl. Airport (CUN) - 55.9 km / 34.7 mi
The preferred airport for Holiday Inn Express And Suites Playa Del Carmen by IHG is Cancun Intl. Airport (CUN).

  • Pool access available from 8 AM to 10 PM.
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Parking height restrictions apply.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).


Hotel policies

General

  • Professional property host/manager
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Parking height restrictions apply

Pets

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets not allowed

Other charges

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Av. Constituyentes Entre Av. 10 y Av. 15, Playa del Carmen, QROO 77720, Mexico
Free WiFi
Free breakfast
Free self parking
Wheelchair-accessible on-site restaurant
Number of outdoor pools - 1