Hotel Ciudad del Mar

Check-in

Check-in is from 3:00 PM until 11:00 PM. Guests must be at least 18 to check-in.

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. Front desk staff will greet guests on arrival at the property. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. Guests providing a negative COVID-19 test result must have been tested no more than 72 hours prior to check-in. Guests providing vaccination records must have received complete COVID-19 vaccination at least 14 days prior to check-in. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Safety features at this property include a fire extinguisher and a first aid kit

Other details

Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Full breakfasts are served on weekdays from 7:30 AM to 10:30 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Distances are displayed to the nearest 0.1 mile and kilometer.
Las Canteras Beach - 0.3 km / 0.2 mi
La Luz Castle - 0.7 km / 0.5 mi
Santa Catalina Park - 1 km / 0.6 mi
Ciencia y la Tecnologia Museum - 1 km / 0.6 mi
La Regenta Modern Art Museum - 1.3 km / 0.8 mi
El Muelle Shopping Center - 1.3 km / 0.8 mi
Casino Las Palmas - 1.4 km / 0.9 mi
Poema del Mar Aquarium - 1.6 km / 1 mi
Paseo Costa Canaria - 1.6 km / 1 mi
Las Palmas Ferry - 1.7 km / 1 mi
Mesa y Lopez Avenue - 1.8 km / 1.1 mi
Plaza Espana - 1.9 km / 1.2 mi
Central Market - 2 km / 1.2 mi
Las Palmas Beaches - 2.1 km / 1.3 mi
Las Alcaravaneras Beach - 2.1 km / 1.3 mi
The preferred airport for Hotel Ciudad del Mar is Gran Canaria Airport (LPA) - 27.2 km / 16.9 mi

• Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
• Guests providing a negative COVID-19 test result must have been tested no more than 72 hours prior to check-in. Guests providing vaccination records must have received complete COVID-19 vaccination at least 14 days prior to check-in.

Hotel policies

General

• Professional property host/manager
• Guests must provide proof of COVID-19 vaccination
• No cribs (infant beds) available
• Negative COVID-19 test result must have been issued within a specific period before check-in: 72 hours
• No rollaway/extra beds available
• Beach nearby
• COVID-19 vaccine must have been received a minimum number of days before check-in: 14
• Property does not offer onsite COVID-19 testing
• Guests must provide health documentation
• Guests must provide a negative COVID-19 test result

Pets

• Service animals are allowed
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Breakage deposit: EUR 100.00 per stay

We have included all charges provided to us by the property.