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1800 244 400 INTL. +61 3 8827 0770
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The Level at Melia Castilla

The Level at Melia Castilla

Madrid Madrid
Check in 3:00 PM
Check out 12:00 PM
This hotel has renovations that may affect your stay read more

Renovations

The following facilities are closed seasonally each year. They will be closed from September 1 to June 15:

  • Swimming pool

Create lifelong memories at The Level at Melia Castilla, where family adventures begin and smiles are guaranteed for every age, The Level at Melia Castilla is within a 10-minute walk of Plaza de Castilla and Gate of Europe. This hotel is 3 minutes drive to Bernabéu Stadium and 6 minutes drive to Hospital La Paz.

Ideal for families, our rooms come with room service, a private bathroom with premium toiletries, daily housekeeping, premium bedding, rainfall showerhead, a 32-inch flat-screen TV, complimentary high-speed WiFi and deep soaking bathtub, rollaway beds and extra space for little ones. Conveniences include a phone, a desk, wheelchair-accessibility, bathrobes, an in-room safe and an iron and ironing board.

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Property Details

Enjoy recreational amenities such as a 24-hour fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Parking (limited spaces)
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • Free reception
  • No single-use plastic soda bottles
  • Number of meeting rooms - 30
  • No single-use plastic stirrers
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Free WiFi
  • Number of bars/lounges - 1
  • Designated smoking areas
  • Number of swim-up bars - 1
  • Wheelchair accessible parking
  • Bicycle rentals nearby
  • Tours/ticket assistance
  • Fireplace in lobby
  • Free continental breakfast
  • Energy-saving switches
  • Eco-friendly toiletries
  • Recycling
  • LED light bulbs
  • Vegan menu options available
  • Wheelchair-accessible lounge
  • Vegetarian menu options available
  • Wheelchair-accessible on-site restaurant
  • Free breakfast
  • Visual alarms in hallways
  • Handrails in stairways
  • Multilingual staff
  • Conference center
  • Electric car charging station
  • Daily
  • Number of coffee shops/cafes - 1
  • Coffee/tea in common areas
  • Laundry facilities
  • Elevator
  • Double-glazing on all windows
  • Guest education on local ecosystems and culture
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Ballroom
  • Reception hall
  • Express check-in
  • Wheelchair-accessible registration desk
  • Television in common areas
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Garden
  • Wedding services
  • 24-hour fitness facilities
  • Luggage storage
  • Express check-out
  • Porter/bellhop
  • 24-hour front desk
  • Number of restaurants - 2
  • Outdoor seasonal pool
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Self parking (surcharge)
  • Terrace
  • Pool sun loungers
  • ATM/banking
  • Concierge services
  • Year Built - 1971
  • Number of buildings/towers - 1
  • Total number of rooms - 84
  • Number of floors - 3

Check-in

Check-in is from 3:00 PM until 1:00 AM. Guests must be at least 18 to check-in.

If you arrive at the property after hours, you'll need to check in at an alternate location: [Main Reception at Meliá Castilla]. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
  • This property accepts credit cards and cash
  • This property uses eco-friendly cleaning products
  • Safety features at this property include a smoke detector and window guards
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Grab a bite at L'Albufera Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with your favorite drink at the bar/lounge or the swim-up bar. A complimentary continental breakfast is served on weekdays from 7:30 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM.

Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and 30 meeting rooms. Self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Paseo de la Castellana - 0.1 km / 0.1 mi
Azca Financial District - 0.1 km / 0.1 mi
Plaza de Castilla - 0.6 km / 0.4 mi
Gate of Europe - 0.7 km / 0.5 mi
Bernabéu Stadium - 1 km / 0.6 mi
Cuatro Torres Business Area - 1.9 km / 1.2 mi
Embassy of the Netherlands - 2.2 km / 1.4 mi
Parque de Berlin - 2.3 km / 1.4 mi
Hospital La Paz - 2.4 km / 1.5 mi
National Auditorium of Music - 2.6 km / 1.6 mi
Golden Mile - 3.1 km / 1.9 mi
Sorolla Museum - 3.1 km / 2 mi
U.S. Embassy - 3.4 km / 2.1 mi
ABC Serrano - 3.6 km / 2.3 mi
University City of Madrid - 4 km / 2.5 mi
The preferred airport for The Level at Melia Castilla is Adolfo Suarez Madrid-Barajas Airport (MAD) - 16.6 km / 10.3 mi

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The seasonal pool will be open from June 17 to September 01.
  • Pool access available from noon to 8:00 PM.
  • Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

  • Professional property host/manager
  • LGBTQIA+ friendly
  • No rollaway/extra beds available
  • Essential workers only - NO

Pets

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets not allowed

Other charges

  • Self parking fee: EUR 29 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Calle del Poeta Joan Maragall, 43, Madrid, Madrid 28020, Spain
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