Grand Hotel Açores Atlântico

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will receive an email within 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Cashless transactions are available
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Enjoy local and international cuisine at Balcony, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.

Featured amenities include a business center, express check-in, and express check-out. Planning an event in Ponta Delgada? This hotel has 5027 square feet (467 square meters) of space consisting of conference space and 8 meeting rooms. Self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Portas do Mar - 0.2 km / 0.1 mi
Mercado da Graça - 0.4 km / 0.3 mi
Ponta Delgada Marina - 0.4 km / 0.3 mi
University of the Azores - 0.5 km / 0.3 mi
Teatro Micaelense - 0.6 km / 0.3 mi
Igreja Matriz de São Sebastião - 0.6 km / 0.4 mi
Ponta Delgada City Gates - 0.7 km / 0.4 mi
Ponta Delgada Harbour - 0.7 km / 0.5 mi
Carlos Machado Museum - 0.8 km / 0.5 mi
Ponta Delgada City Hall - 0.8 km / 0.5 mi
Bell Tower - 0.8 km / 0.5 mi
Sinagoga Sahar Hassamain - 0.8 km / 0.5 mi
College Jesuit Church - 1.1 km / 0.7 mi
Azorean Pineapple Plantation - 1.2 km / 0.7 mi
Santuário do Senhor Santo Cristo dos Milagres - 1.2 km / 0.7 mi
The preferred airport for Grand Hotel Açores Atlântico is Joao Paulo II Airport (PDL) - 5.9 km / 3.7 mi

• Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Up to 2 children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Pets not allowed

Pets

• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Christmas Eve (December 24) Gala Dinner per adult: EUR 80
• New Year's Eve (December 31) Gala Dinner per adult: EUR 250
• A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.