JOIA Paraíso by Iberostar - Adults Only - All Inclusive

Check-in

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• This property uses eco-friendly cleaning products
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property is professionally cleaned

Other details

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Italian cuisine at Venecia, one of the resort's 20 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 6 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Playa del Carmen? This resort has 37835 square feet (3515.00 square meters) of space consisting of a conference center and 4 meeting rooms. Free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Paradise Beach - 1.1 km / 0.7 mi
Playa Paraiso Golf Course - 2.2 km / 1.3 mi
Cirque du Soleil Boutique at Vidanta Riviera Maya - 2.9 km / 1.8 mi
Nicklaus Design Golf Course - 3.1 km / 1.9 mi
Maroma Beach - 6.8 km / 4.2 mi
Virgen Beach - 9.8 km / 6.1 mi
Dr. Alfredo Barrera Marin Botanical Garden - 11.5 km / 7.1 mi
Tres Rios Ecopark - 12 km / 7.5 mi
Sanctuary of Hope and Time Capsule - 13.5 km / 8.4 mi
El Camaleón Mayakoba Golf Course - 13.9 km / 8.6 mi
Monumento Ruta de los Cenotes - 15.5 km / 9.6 mi
San Jose Catholic Parish - 15.6 km / 9.7 mi
Puerto Morelos Artists’ Cooperative - 15.9 km / 9.9 mi
Gran Coyote Golf - 16.6 km / 10.3 mi
Arrecife de Puerto Morelos National Park - 16.7 km / 10.4 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 54.3 km / 33.8 mi
Cancun Intl. Airport (CUN) - 39 km / 24.2 mi
Tulum Intl. Airport (TQO) - 125.4 km / 77.9 mi

• Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
• Children 18 years old and younger are not permitted at this adults-only property.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.
• The property is professionally cleaned.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• No cribs (infant beds) available
• Minimum guest age is 18
• No rollaway/extra beds available
• Property uses a professional cleaning service
• Caters to adults only
• Cashless transactions are available
• Children not allowed
• Contactless check-in is available
• Essential workers only - NO

Pets

• Service animals not allowed
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: MXN 56.57 per accommodation, per night