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Crowne Plaza Auckland by IHG

Crowne Plaza Auckland by IHG

Auckland
Check in 3:00 PM
Check out 11:00 AM
This hotel has renovations that may affect your stay read more

Renovations

The property will be renovating from April 28 2025 to September 1 2025 (completion date subject to change). The following areas are affected:

  • Bar/lounge
  • Dining venue(s)
  • Front desk

Guests will have access to the following alternate facilities during the renovation:

  • Business facilities

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Step into a world of family fun and comfort at Crowne Plaza Auckland by IHG, where every moment is designed to delight both kids and parents, within a 5-minute walk of Sky Tower and Queen Street Shopping District. This hotel is 4 minutes walk to SkyCity Casino and 10 minutes walk to University of Auckland.

Kids stay happy thanks to air conditioning, room service, a flat-screen TV, in-room coffee & tea facilities, daily housekeeping, mini-refrigerator, a private balcony and Egyptian-cotton sheets, kid-friendly amenities and movie nights. Conveniences include an iron and ironing board, a desk, a phone, bathrobes and an in-room safe.

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Property Details

Take advantage of recreation opportunities including a sauna and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Casino nearby
  • Banquet hall
  • Ballroom
  • Vegetarian breakfast available
  • Babysitting or childcare (surcharge)
  • No single-use plastic straws
  • Number of meeting rooms - 10
  • Conference space size (meters) - 940
  • Reusable tableware only
  • Television in common areas
  • Free WiFi
  • Number of bars/lounges - 1
  • Wheelchair accessible parking
  • Internet access in public areas - high speed
  • Tours/ticket assistance
  • Wedding services
  • 24-hour fitness facilities
  • Energy-saving switches
  • At least 80% of all lighting comes from LEDs
  • LED light bulbs
  • Vegetarian menu options available
  • Luggage storage
  • Express check-out
  • Coin laundry on site
  • Porter/bellhop
  • Multilingual staff
  • Conference center
  • 24-hour front desk
  • Electric car charging station
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Golfing nearby
  • Smoke-free property
  • Safe-deposit box at front desk
  • Sauna
  • Laundry facilities
  • Elevator
  • Self parking (surcharge)
  • Conference space
  • Fitness facilities
  • Computer station
  • Wheelchair accessible path of travel
  • ATM/banking
  • Conference space size (feet) - 10118
  • 24-hour business center
  • Concierge services

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • Safety features at this property include a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Grab a bite to eat at Aria Restaurant and Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Auckland? This hotel has 10118 square feet (940 square meters) of space consisting of a conference center and 10 meeting rooms. Self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
The Civic Theater - 0.2 km / 0.1 mi
Sky Tower - 0.2 km / 0.1 mi
Queen Street Shopping District - 0.3 km / 0.2 mi
Aotea Centre - 0.3 km / 0.2 mi
SkyCity Casino - 0.3 km / 0.2 mi
Kawakawa Bay - 0.3 km / 0.2 mi
Auckland Central City Library - 0.4 km / 0.2 mi
Aotea Square - 0.4 km / 0.2 mi
High Street - 0.4 km / 0.3 mi
Auckland Art Gallery - 0.4 km / 0.3 mi
Albert Park - 0.5 km / 0.3 mi
Auckland Town Hall - 0.5 km / 0.3 mi
University of Auckland - 0.7 km / 0.4 mi
Commercial Bay - 0.7 km / 0.5 mi
La Cigale Market at Britomart - 0.8 km / 0.5 mi
The preferred airport for Crowne Plaza Auckland by IHG is Auckland Intl. Airport (AKL) - 27.5 km / 17.1 mi

  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

  • Property does not require health documentation at check-in
  • Professional property host/manager
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Contactless check-out is available
  • LGBTQ friendly
  • Cashless transactions are available
  • Essential workers only - NO
  • Property does not offer onsite COVID-19 testing

Pets

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets not allowed

Other charges

  • Fee for buffet breakfast: approximately NZD 38 for adults and NZD 19 for children
  • Self parking fee: NZD 30 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 65.0 per night
  • Credit card charges are subject to a surcharge of 3 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

128 Albert St, Auckland, 1010, New Zealand
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Internet access in public areas - high speed
Vegetarian breakfast available
Wheelchair accessible parking
Number of restaurants - 1
Number of bars/lounges - 1