Name: Turtle Beach Resort
Address: 2346 Gold Coast Highway, Mermaid Beach, QLD, 4218, AU
Telephone: +61 3 8827 0770
Price range: $$
Rating: 4.2

Mermaid Beach Queensland

Check in 3:00 PM

Check out 10:00 AM

Create lifelong memories at Turtle Beach Resort, where family adventures begin and smiles are guaranteed for every age, you'll be within a 5-minute drive of Putt Putt Golf Mermaid Beach and Pacific Fair Shopping Centre. This family-friendly hotel is 3 minutes drive to Kurrawa Beach and 4 minutes drive to The Star Gold Coast.

Ideal for families, our rooms come with complimentary high-speed WiFi, a flat-screen TV, a private balcony, air conditioning, mini-refrigerator, a private bathroom with premium toiletries and daily housekeeping, rollaway beds and extra space for little ones. Conveniences include a phone, a full kitchen, an iron and ironing board and an in-room safe.

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Property Details

Dip into one of the 4 outdoor swimming pools or 4 hot tubs and enjoy other recreational amenities, which include a complimentary water park. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and tour/ticket assistance. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Dry cleaning/laundry service
Free water park access
Parking (limited spaces)
Airport transportation
Pool umbrellas
Swimming nearby
Free WiFi
Number of bars/lounges - 1
Number of hot tubs - 4
Number of outdoor pools - 4
Tours/ticket assistance
Shopping center shuttle (surcharge)
Airport transportation (surcharge)
Surf lessons - nearby
Outdoor tennis courts - 1
Breakfast available (surcharge)
Barbecue grill(s)
Theme park shuttle (surcharge)
Number of coffee shops/cafes - 1
Laundry facilities
Children's club (surcharge)
Fitness facilities
Motor boating nearby
Secured parking
Uncovered parking
Casino nearby
Fishing nearby
Arcade/game room
Upper floors accessible by stairs only
Picnic area
Garden
Supervised childcare/activities (surcharge)
Boat tours nearby
Area shuttle (surcharge)
Miniature golf on site
Off-street parking
Wheelchair accessible – no
Luggage storage
Canoeing nearby
Playground on site
Number of restaurants - 1
Golfing nearby
Smoke-free property
Safe-deposit box at front desk
Snorkeling nearby
Sauna
Children's pool
Hiking/biking trails nearby
Steam room
Surfing/bodyboarding nearby
Free self parking
Kayaking nearby
Waterslide
Terrace
Pool sun loungers
Fence around pool
Total number of rooms - 141
Number of floors - 3

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open during the following times:

Sunday - Thursday: 7 AM - 7 PM

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Accommodations are self catering and unserviced. Initial provisions are supplied but not replenished during the stay. A mid-week housekeeping service is provided for bookings of 8 nights or more.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Satisfy your appetite at Deck Resturant and Bar, a poolside family restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Cooked-to-order breakfasts are available for a fee.

Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Mermaid Beach - 0.7 km / 0.4 mi
Putt Putt Golf Mermaid Beach - 0.9 km / 0.6 mi
Nobby Beach - 0.9 km / 0.6 mi
Miami Beach - 1.7 km / 1.1 mi
Miami Marketta - 1.8 km / 1.1 mi
Pacific Fair Shopping Centre - 1.9 km / 1.2 mi
Kurrawa Beach - 1.9 km / 1.2 mi
Pizzey Park Sporting Complex - 2 km / 1.3 mi
Dracula's Cabaret - 2.2 km / 1.4 mi
The Star Gold Coast - 2.4 km / 1.5 mi
The Oasis - 2.6 km / 1.6 mi
North Burleigh Lookout - 2.9 km / 1.8 mi
Gold Coast Convention and Exhibition Centre - 3 km / 1.9 mi
Broadbeach Beach - 3 km / 1.9 mi
Gold Coast Seniors Tennis Club - 3 km / 1.9 mi
The preferred airport for Turtle Beach Resort is Coolangatta Airport (OOL) - 25.6 km / 15.9 mi

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
Parking height restrictions apply.
The property is professionally cleaned.

Hotel policies

General

Professional property host/manager
Property uses a professional cleaning service
Parking height restrictions apply
Beach nearby
No elevators

Pets

Service animals are allowed
Service animals are exempt from fees/restrictions
Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: AUD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Other charges

Fee for cooked-to-order breakfast: approximately AUD 8 to 15 per person
Airport shuttle fee: AUD 50 per person (one way)
Housekeeping is available for an additional fee
Crib (infant bed) fee: AUD 10.0 per night
Rollaway bed fee: AUD 45 per night
High chair fee: AUD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

2346 Gold Coast Highway, Mermaid Beach, Queensland 4218, Australia

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