Crowne Plaza Knoxville Downtown University by IHG

Check-in

Check-in is from 3:00 PM. Guests must be at least 21 to check-in.

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Cashless transactions are available
• This property uses a grey water recycling system
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
• This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Satisfy your appetite for lunch or dinner at the hotel's restaurant, Mahogany's Restaurant, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Knoxville? This hotel has 15670 square feet (1456 square meters) of space consisting of conference space and 10 meeting rooms. Self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Knoxville Visitors Center - 0.1 km / 0.1 mi
Tennessee Vallley of Authority - 0.2 km / 0.1 mi
Market Square - 0.2 km / 0.1 mi
Maple Hall - 0.3 km / 0.2 mi
The Emporium Center - 0.3 km / 0.2 mi
Charles Krutch Park - 0.4 km / 0.3 mi
Regal Riviera - 0.5 km / 0.3 mi
East Tennessee History Center - 0.5 km / 0.3 mi
Knox Whiskey Works - 0.5 km / 0.3 mi
Tennessee Theatre - 0.5 km / 0.3 mi
Historic Southern Railway Station - 0.6 km / 0.4 mi
Knoxville Convention Center - 0.7 km / 0.4 mi
St. John's Episcopal Cathedral - 0.7 km / 0.5 mi
Sunsphere Tower - 0.8 km / 0.5 mi
First Baptist Church - 0.8 km / 0.5 mi
The nearest major airport is McGhee Tyson Airport (TYS) - 22.7 km / 14.1 mi

• This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
• Pool access available from 6:00 AM to 11:00 PM.
• Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Parking height restrictions apply.
• Cashless payment methods are available for all transactions.
• Contactless check-out is available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Professional property host/manager
• Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
• Contactless check-out is available
• LGBTQIA+ friendly
• Parking height restrictions apply
• Cashless transactions are available
• Essential workers only - NO

Pets

• Only dogs and cats are allowed
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets allowed