SO/ Auckland

Check-in

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Cashless transactions are available
• Long-term renters welcome
• Noise-free guestrooms cannot be guaranteed
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Other details

Grab a bite at Javalab, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:00 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Auckland? This hotel has 5382 square feet (500 square meters) of space consisting of conference space and 5 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Distances are displayed to the nearest 0.1 mile and kilometer.
La Cigale Market at Britomart - 0.1 km / 0.1 mi
Queen Street Shopping District - 0.2 km / 0.1 mi
Commercial Bay - 0.2 km / 0.1 mi
High Street - 0.3 km / 0.2 mi
University of Auckland - 0.3 km / 0.2 mi
Queens Wharf - 0.4 km / 0.2 mi
Auckland Ferry Terminal - 0.4 km / 0.3 mi
Albert Park - 0.5 km / 0.3 mi
Princes Wharf - 0.6 km / 0.3 mi
Auckland Art Gallery - 0.6 km / 0.4 mi
New Zealand Maritime Museum - 0.7 km / 0.4 mi
Kawakawa Bay - 0.7 km / 0.4 mi
The Civic Theater - 0.9 km / 0.6 mi
Spark Arena - 0.9 km / 0.6 mi
Sky Tower - 1 km / 0.6 mi
The preferred airport for SO/ Auckland is Auckland Intl. Airport (AKL) - 28.4 km / 17.6 mi

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Up to 12 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
• Cashless payment methods are available for all transactions.
• Contactless check-out is available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
• Contactless check-out is available
• LGBTQIA+ friendly
• Noise-free rooms not guaranteed
• Cashless transactions are available
• Essential workers only - NO
• Property does not offer onsite COVID-19 testing
• Qualmark Sustainable Tourism Business Award

Pets

• Pets not allowed