Family Penthouse Downtown

Check-in

Check-in is from 3:00 PM. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. There is no front desk at this property. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property for check-in instructions. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts cash
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Featured amenities include dry cleaning/laundry services, luggage storage, and an elevator. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Calle 12 - 0.1 km / 0.1 mi
Playa del Carmen Main Beach - 0.1 km / 0.1 mi
Quinta Alegría Shopping Mall - 0.3 km / 0.2 mi
Calle Corazón - 0.3 km / 0.2 mi
Quinta Avenida - 0.3 km / 0.2 mi
Nuestra Senora del Carmen Catholic Church - 0.4 km / 0.3 mi
Frida Kahlo Museum - 0.5 km / 0.3 mi
3D Museum of Wonders - 0.5 km / 0.3 mi
Pier Navega - 0.5 km / 0.3 mi
Mamitas Beach - 0.5 km / 0.3 mi
Riviera Gran Casino - 0.6 km / 0.4 mi
Chabad Playa del Carmen - 0.7 km / 0.4 mi
Central Square - 0.7 km / 0.4 mi
Mercado Playa del Carmen - 0.7 km / 0.4 mi
Founders Park - 0.9 km / 0.5 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 35.8 km / 22.2 mi
Cancun Intl. Airport (CUN) - 56.3 km / 35 mi
Tulum Intl. Airport (TQO) - 105.7 km / 65.7 mi

Hotel policies

General

• Professional property host/manager
• Cash deposit required
• No cribs (infant beds) available
• No rollaway/extra beds available
• Beach nearby
• No front desk

Pets

• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Cash deposit: MXN 4000 per stay
• Cleaning fee: MXN 300 per accommodation, per stay

We have included all charges provided to us by the property.