Hotel Castello

Check-in

Check-in is from 2:00 PM. Guests must be at least 18 to check-in.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city. On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts major credit cards; cash is not accepted
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.

Distances are displayed to the nearest 0.1 mile and kilometer.
Bridge of Sighs - 0.1 km / 0.1 mi
Riva degli Schiavoni - 0.1 km / 0.1 mi
Church of San Zaccaria - 0.2 km / 0.1 mi
St. Mark's Square - 0.2 km / 0.1 mi
Vivaldi Church - 0.2 km / 0.1 mi
Bacino San Marco - 0.2 km / 0.1 mi
San Zaccaria Waterbus - 0.2 km / 0.1 mi
Doge's Palace - 0.2 km / 0.1 mi
San Teodoro - 0.2 km / 0.1 mi
St. Mark's Basilica - 0.3 km / 0.2 mi
Tesoro - 0.4 km / 0.2 mi
St Mark's Campanile - 0.4 km / 0.2 mi
Museo Correr - 0.4 km / 0.3 mi
Basilica di San Giovanni e Paolo - 0.6 km / 0.4 mi
Marco Polo's Home - 0.6 km / 0.4 mi

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.

Hotel policies

General

• Private host property
• Essential workers only - NO
• No elevators

Pets

• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
• A tax is imposed by the city: From 1 January - 31 January, EUR 2.40 per person, per night for adults; EUR 1.20 per night for guests aged 10-16 years old.
• A tax is imposed by the city: From 1 February - 31 December, EUR 3.50 per person, per night for adults; EUR 1.70 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.