Casa Del Reloj

Check-in

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
• This property accepts credit cards; cash is not accepted
• Cashless transactions are available
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Featured amenities include express check-in, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Linear Park President - 0.5 km / 0.3 mi
Lleras Park - 0.5 km / 0.3 mi
Medellín Clinic - El Poblado - 0.7 km / 0.4 mi
Poblado Park - 1.1 km / 0.7 mi
La Strada Mall - 1.2 km / 0.7 mi
The Dancer's Park - 1.4 km / 0.8 mi
El Tesoro Shopping Park - 1.4 km / 0.9 mi
Oviedo Shopping Center - 1.6 km / 1 mi
Golden Mile - 1.6 km / 1 mi
Río Sur Shopping Center - 1.6 km / 1 mi
Las Vegas Clinic - 1.7 km / 1.1 mi
Monterrey Comercial Mall - 1.7 km / 1.1 mi
EAFIT University - 1.9 km / 1.2 mi
Santafé Mall - 1.9 km / 1.2 mi
Museo El Castillo - 2.1 km / 1.3 mi
The nearest major airport is Jose Maria Cordova Intl. Airport (MDE) - 20.7 km / 12.9 mi

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
• This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
• Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• No pets and no service animals are allowed at this property.
• Cashless payment methods are available for all transactions.

Resort fees

You'll be asked to pay the following charges at the property:

• Cleaning fees vary based on unit and length of stay
• You may be required to pay VAT (19%) at the property. This is included in the price displayed. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).