Heritage Line Ginger Cruise – Ha Long Bay & Lan Ha Bay

Check-in

Check-in is from 11:00 AM until 11:30 AM.

The check-in location differs from the property location. Check-in location: [Heritage Line Welcome Lounge – Kiosk 6, Tuan Chau Marina]. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Grab a bite to eat at Open Kitchen, a fine-dining restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. A complimentary buffet breakfast is served daily from 6:30 AM to 10:00 AM.

Featured amenities include limo/town car service, a 24-hour front desk, and multilingual staff.

Distances are displayed to the nearest 0.1 mile and kilometer.
Ha Long Bay - 0.1 km / 0.1 mi
Tuan Chau Beach - 1.6 km / 1 mi
Tuan Chau Park - 1.6 km / 1 mi
Tuan Chau Amphitheater - 1.9 km / 1.2 mi
Ha Long Night Market - 8.8 km / 5.5 mi
Cái Dăm Market - 10.4 km / 6.4 mi
Cat Ba National Park - 10.9 km / 6.8 mi
Sun Square - 12.1 km / 7.5 mi
Cua Luc Bay - 12.3 km / 7.7 mi
Bai Chay Beach - 12.3 km / 7.7 mi
Queen Cable Car Ocean Terminal - 12.6 km / 7.9 mi
Dragon Park - 12.9 km / 8 mi
Bai Chay Bridge - 14.3 km / 8.9 mi
Typhoon Water Park - 14.4 km / 8.9 mi
Bai Chay Market - 14.4 km / 9 mi
The nearest airports are:
Haiphong (HPH-Cat Bi) - 40.4 km / 25.1 mi
Noi Bai Intl. Airport (HAN) - 180.8 km / 112.3 mi

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the cruise ship prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.

Hotel policies

General

• Professional property host/manager
• No cribs (infant beds) available
• No rollaway/extra beds available
• On bay
• By ocean
• Beach nearby
• Essential workers only - NO
• No elevators

Pets

• Service animals not allowed
• Pets not allowed