Discover a paradise for pets and their owners at Hotel Firefly, where four-legged travelers are treated like VIP guests, you'll be near ski lifts, just steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi. This family-friendly hotel is 1 minutes walk to Zermatt-Furi Gondola and 1 minutes walk to Zermatt–Sunnegga Funicular.

Relax in accommodations featuring a private bathroom with premium toiletries, a private balcony, a fully-stocked minibar, cable & satellite channels, complimentary high-speed WiFi, mini-refrigerator, in-room coffee & tea facilities and streaming services, easy-clean surfaces and versatile comforts. Conveniences include heated flooring, an alam clock, wheelchair-accessibility, a full kitchen, an in-room safe, a phone and bathrobes.

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Property Details

Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as a health club, an indoor pool, and a hot tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.

Dry cleaning/laundry service
Swimming pool
Free WiFi
Number of bars/lounges - 1
Downhill skiing nearby
Number of hot tubs - 1
Ski storage
Number of indoor pools - 1
Snowboarding nearby
Tours/ticket assistance
Sledding nearby
Free cooked-to-order breakfast
Wheelchair-accessible lounge
Free breakfast
Ski equipment rental shops nearby
Multilingual staff
Ski lessons available nearby
Daily
Laundry facilities
Elevator
Fitness facilities
Snowshoeing nearby
Games
Wheelchair accessible (may have limitations)
Fishing nearby
Food and water bowls
Foosball
Wheelchair-accessible spa
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible public washroom
Health club
Arcade/game room
Well-lit path to entrance
Hiking/biking trails on site
Garden
Stair-free path to entrance
Free newspapers in lobby
Full-service spa
Ski passes available
Rock climbing on site
Luggage storage
Billiards or pool table
Porter/bellhop
Front desk (limited hours)
Ropes course on site
Smoke-free property
Safe-deposit box at front desk
Sauna
Hiking/biking trails nearby
Steam room
Terrace
Pool sun loungers
Mountain biking on site
Concierge services
Year Built - 2008
Number of buildings/towers - 1
Total number of rooms - 16
Number of floors - 6

Check-in

Check-in is from 4:00 PM until 10:00 PM. Guests must be at least 18 to check-in.

The front desk is open daily from 7 AM - 10 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Zermatt is in a car-free zone and can be reached only by train. Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Wrap up your day with a drink at the bar/lounge. A complimentary cooked-to-order breakfast is served daily from 7 AM to noon.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and multilingual staff.

Distances are displayed to the nearest 0.1 mile and kilometer.
Zermatt-Matterhorn Ski Paradise - 0.1 km / 0.1 mi
Zermatt - Furi - 0.1 km / 0.1 mi
Furi Ski Area - 0.1 km / 0.1 mi
Furi - Riffelberg - 0.1 km / 0.1 mi
Zermatt-Furi Gondola - 0.4 km / 0.2 mi
Mountaineers Cemetery - 0.4 km / 0.2 mi
St. Mauritius Church - 0.4 km / 0.3 mi
Matterhorn Museum - 0.5 km / 0.3 mi
Forest Fun Park - 0.7 km / 0.5 mi
Zermatt–Sunnegga Funicular - 0.8 km / 0.5 mi
Zermatt Visitor Center - 1 km / 0.6 mi
Tour Monte Rosa - 1 km / 0.6 mi
Cervino - Sci Estivo - 2 km / 1.3 mi
Riffelberg - Gifthittli - 2 km / 1.3 mi
Sunnegga Ski Resort - 2.5 km / 1.6 mi
The nearest airports are:
Sion (SIR) - 80.7 km / 50.1 mi
Geneva International Airport (GVA) - 236.5 km / 146.9 mi
The preferred airport for Hotel Firefly is Geneva International Airport (GVA).

Pool access available from 7:00 AM to 9:00 PM.
Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
A car is not required for transportation to and from this property.

Hotel policies

General

Professional property host/manager
No rollaway/extra beds available
Essential workers only - NO

Pets

Service animals are allowed
Service animals are exempt from fees/restrictions
Only dogs are allowed
Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Other charges

Pet fee: CHF 30.00 per pet, per night
Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Schluhmattstrasse 55, Zermatt, VS 3920, Switzerland

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