Shangri-La Tokyo

Check-in

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, mobile payments, and cash
• Cashless transactions are available
• This property uses a grey water recycling system and eco-friendly cleaning products
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
• This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• The listed child breakfast fee applies to guests age 11 and younger.

Other details

Enjoy international cuisine at The Lobby Lounge, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Tokyo International Forum - 0.9 km / 0.6 mi
Imperial Palace East Gardens - 1.1 km / 0.7 mi
Imperial Garden Theatre - 1.3 km / 0.8 mi
Ginza Wako Building - 1.4 km / 0.9 mi
Hibiya Park - 1.6 km / 1 mi
Ginza Six - 1.6 km / 1 mi
Kabuki-za Theatre - 1.7 km / 1.1 mi
Suitengu Shrine - 1.9 km / 1.2 mi
Akihabara Electric Town - 1.9 km / 1.2 mi
Tsukiji Outer Market - 2.1 km / 1.3 mi
Tokyo Imperial Palace - 2.2 km / 1.3 mi
Nippon Budokan - 2.9 km / 1.8 mi
Ryogoku Kokugikan - 3.2 km / 2 mi
Ameyoko Shopping District - 3.3 km / 2 mi
Ueno Park - 3.5 km / 2.1 mi
The nearest airports are:
Haneda Airport (HND) - 22.4 km / 13.9 mi
Narita Intl. Airport (NRT) - 68.5 km / 42.6 mi
The preferred airport for Shangri-La Tokyo is Narita Intl. Airport (NRT).

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 6 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• Parking height restrictions apply.
• Cashless payment methods are available for all transactions.
• Contactless check-out is available.
• Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Property follows a brand or regulatory agency's sanitization guidelines Shangri-La Cares (Shangri-La)
• Contactless check-out is available
• Parking height restrictions apply
• Cashless transactions are available
• Essential workers only - NO
• Property does not offer onsite COVID-19 testing

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Breakage deposit: JPY 5000 per stay
• The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.