Zojo Island

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property for check-in instructions. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• Guests must contact this property in advance to reserve onsite parking
• This property accepts credit cards
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property

Other details

Featured amenities include dry cleaning/laundry services and laundry facilities. Self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Belén Andrés Escobar Sports Complex - 0.4 km / 0.2 mi
Juan Pablo II Airpark - 0.8 km / 0.5 mi
Unicentro Shopping Center - 0.9 km / 0.6 mi
Universidad Pontificia Bolivariana - 1.1 km / 0.7 mi
Cerro Nutibara - 1.1 km / 0.7 mi
Río Claro Valley - 1.2 km / 0.7 mi
Carlos Vieco Theatre - 1.2 km / 0.8 mi
Pueblito Paisa - 1.2 km / 0.8 mi
Belen's Park - 1.5 km / 0.9 mi
Parques del Río Medellín - 1.6 km / 1 mi
Medellin's Metropolitan Theater - 1.6 km / 1 mi
Jose Gutierrez Gomez Medellin Metropolitan Theatre - 1.6 km / 1 mi
Santa Fe Zoological Park - 1.6 km / 1 mi
Plaza Mayor Convention Center - 1.7 km / 1.1 mi
EPM Water Museum - 1.9 km / 1.2 mi
The nearest major airport is Jose Maria Cordova Intl. Airport (MDE) - 24.7 km / 15.4 mi

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Hotel policies

General

• Professional property host/manager
• No cribs (infant beds) available
• No front desk

Pets

• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Cleaning fee: COP 30000 per accommodation, per night (varies based on unit and length of stay)
• You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.