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Cleveland Marriott Downtown at Key Tower

Cleveland Marriott Downtown at Key Tower

Cleveland Ohio
Check in 4:00 PM
Check out 11:00 AM
Create lifelong memories at Cleveland Marriott Downtown at Key Tower, where family adventures begin and smiles are guaranteed for every age, within a 15-minute walk of Huntington Convention Center of Cleveland and JACK Cleveland Casino. This spa hotel is 15 minutes walk to Huntington Bank Field and 20 minutes walk to Rock and Roll Hall of Fame.

Ideal for families, our rooms come with cable & satellite channels, room service, a flat-screen TV, a private bathroom with premium toiletries, premium bedding, in-room coffee & tea facilities, complimentary high-speed WiFi and air conditioning, rollaway beds and extra space for little ones. Conveniences include an in-room safe, wheelchair-accessibility, an iron and ironing board, a phone and a desk.

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Property Details

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

  • Gift shops or newsstand
  • Comprehensive recycling policy
  • Proposal/romance packages available
  • Vegetarian breakfast available
  • Biodegradable/compostable stirrers
  • Outdoor furniture
  • Number of meeting rooms - 15
  • No single-use plastic stirrers
  • Conference space size (meters) - 1665
  • Free WiFi
  • Number of bars/lounges - 1
  • Braille or raised signage
  • Assistive listening devices available
  • Bicycle rentals nearby
  • Internet access - wireless
  • Fitness classes on site
  • Energy-saving switches
  • At least 80% of all lighting comes from LEDs
  • Recycling
  • LED light bulbs
  • Vegan menu options available
  • No accessible shuttle
  • Vegetarian menu options available
  • Wheelchair-accessible on-site restaurant
  • Firepit
  • Horse riding nearby
  • Multilingual staff
  • Wheelchair-accessible meeting spaces/business center
  • Elevator
  • Fitness facilities
  • Double-glazing on all windows
  • Covered parking
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Covered parking
  • Ballroom
  • Wheelchair-accessible concierge desk
  • Reception hall
  • Wheelchair-accessible path to elevator
  • Change of bed sheets (on request)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Spa treatment room(s)
  • Health club
  • Well-lit path to entrance
  • Internet access in public areas - surcharge
  • Garden
  • Stair-free path to entrance
  • Wedding services
  • Full-service spa
  • Registration desk height (centimeters) - 76
  • Elevator door width (inches) - 36
  • Registration desk height (inches) - 30
  • Elevator door width (centimeters) - 91
  • Water-efficient showers only
  • Luggage storage
  • Grocery/convenience store
  • Express check-out
  • Porter/bellhop
  • 24-hour front desk
  • Number of restaurants - 3
  • Housekeeping on request
  • Golfing nearby
  • Smoke-free property
  • Snack bar/deli
  • Self parking (surcharge)
  • Conference space
  • Valet parking (surcharge)
  • Hair salon
  • Wheelchair accessible path of travel
  • ATM/banking
  • Conference space size (feet) - 17918
  • Concierge services
  • Year Built - 1991
  • Number of buildings/towers - 1
  • Total number of rooms - 400
  • Number of floors - 25

Check-in

Check-in is from 4:00 PM until midnight. Guests must be at least 21 to check-in.

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted

Other details

Enjoy American cuisine at Greatroom, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge.

Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Planning an event in Cleveland? This hotel has 17918 square feet (1665 square meters) of space consisting of conference space and 15 meeting rooms. Self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Cleveland Mall - 0.1 km / 0.1 mi
Key Tower - 0.1 km / 0.1 mi
Public Square - 0.2 km / 0.1 mi
Old Stone Church - 0.2 km / 0.1 mi
Cleveland Public Library - 0.3 km / 0.2 mi
Soldiers and Sailors Monument - 0.3 km / 0.2 mi
Huntington Bank Building - 0.3 km / 0.2 mi
Cleveland Public Auditorium - 0.4 km / 0.3 mi
Terminal Tower - 0.4 km / 0.3 mi
Tower City Center - 0.4 km / 0.3 mi
Cleveland Arcade - 0.5 km / 0.3 mi
East 4th Street - 0.5 km / 0.3 mi
Huntington Convention Center of Cleveland - 0.5 km / 0.3 mi
The Corner Alley - 0.5 km / 0.3 mi
City Hall - 0.5 km / 0.3 mi
The nearest airports are:
Cleveland, OH (BKL-Burke Lakefront) - 2.5 km / 1.6 mi
Cleveland Hopkins International Airport (CLE) - 19.9 km / 12.4 mi
Cleveland, OH (CGF-Cuyahoga County) - 23 km / 14.3 mi
The preferred airport for Cleveland Marriott Downtown at Key Tower is Cleveland Hopkins International Airport (CLE).

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • A car is recommended for transportation to and from this property.
  • Parking height restrictions apply.
  • Guests can access their rooms with a mobile device.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

  • Professional property host/manager
  • LGBTQIA+ friendly
  • Parking height restrictions apply
  • Car recommended

Pets

  • Maximum number of pets per room 1
  • Pet max weight (per pet) in lb is 40
  • Pet max weight (per pet) in kg is 18
  • Service animals are allowed
  • Pets cannot be left unattended
  • Service animals are exempt from fees/restrictions
  • Only dogs are allowed
  • Pets allowed

Other charges

  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Covered self parking fee: USD 25.99 per day
  • Covered valet parking fee: USD 48.00 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

1360 West Mall Drive, Cleveland, Ohio 44114, United States
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