Casa Joyas

Check-in

Check-in is from 3:00 PM until 8:00 PM. Guests must be at least 25 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property for check-in instructions. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts cash
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Local cuisine breakfasts are available daily from 8 AM to 11 AM for a fee.

A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
El Veladero National Park - 0.6 km / 0.4 mi
Naval History Museum - 1.6 km / 1 mi
Casa de la Cultura - 1.7 km / 1.1 mi
Icacos Beach - 1.8 km / 1.1 mi
Acapulco Convention Center - 2.5 km / 1.6 mi
Guitarrón Beach - 2.6 km / 1.6 mi
Acapulco Golf Club - 2.9 km / 1.8 mi
Botanical Gardens of Acapulco - 3 km / 1.9 mi
Chapel of Peace - 4.5 km / 2.8 mi
Diana the Huntress - 4.7 km / 2.9 mi
Playa El Morro - 4.7 km / 2.9 mi
Condesa Beach - 4.9 km / 3 mi
Diana Galleries Mall - 5 km / 3.1 mi
Plaza Bahia - 5 km / 3.1 mi
Galerías Acapulco - 5.3 km / 3.3 mi
The nearest major airport is General Juan N. Alvarez Intl. Airport (ACA) - 17.4 km / 10.8 mi

Hotel policies

General

• Professional property host/manager
• Cash deposit required
• No cribs (infant beds) available
• No rollaway/extra beds available
• Essential workers only - NO
• No elevators

Pets

• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Deposit: USD 500 per accommodation, per stay
• 10 percent cleaning fee will be charged
• Service fee: 6 percent

We have included all charges provided to us by the property.