Select a currency
Home
Travel
Company
Reservation lookup
AUD
1800 244 400 INTL. +61 3 8827 0770
© 2025 Online Travel Group

Sign in or create an account and get access to member only exclusive rates

Register
Na Balam Hotel

Na Balam Hotel

Isla Mujeres QROO
Check in 3:00 PM
Check out 12:00 PM
Wake up to the symphony of waves at Na Balam Hotel, your personal slice of coastal paradise, you'll be steps from North Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. This beach hotel is 30 minutes drive to Ultramar Ferry Puerto Juárez and 60 minutes drive to La Isla Shopping Mall.

Bask in beachfront bliss with daily housekeeping, air conditioning, a private bathroom with premium toiletries, a 32-inch flat-screen TV and a private balcony, sand between your toes within steps. Conveniences include an in-room safe.

See all nearby hotels

Property Details

Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, wedding services, and tour/ticket assistance.

  • Banquet hall
  • Fishing nearby
  • Wheelchair accessible
  • Beach umbrellas
  • Airport transportation
  • Pool umbrellas
  • Sailing nearby
  • Free WiFi
  • Skydiving nearby
  • Scuba diving nearby
  • Number of bars/lounges - 1
  • Number of beach bars - 1
  • Number of outdoor pools - 1
  • Garden
  • Bicycle rentals nearby
  • Tours/ticket assistance
  • Wedding services
  • Beach towels
  • Boat tours nearby
  • Ferry terminal shuttle (surcharge)
  • Airport transportation (surcharge)
  • Wheelchair accessible – no
  • Parasailing nearby
  • Multilingual staff
  • Front desk (limited hours)
  • Scooter/moped rentals nearby
  • Number of restaurants - 1
  • Ecotours nearby
  • Smoke-free property
  • Safe-deposit box at front desk
  • Snorkeling nearby
  • Kayaking nearby
  • Terrace
  • Beach sun loungers
  • Number of buildings/towers - 7
  • Total number of rooms - 21
  • Number of floors - 2

Check-in

Check-in is from 3:00 PM until 11:00 PM. Guests must be at least 18 to check-in.

This property offers transfers from the ferry terminal and airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7 AM - 11 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

At Na Balam Hotel, enjoy a satisfying meal at the restaurant. Unwind at the end of the day with a drink at the bar/lounge or the beach bar.

Featured amenities include multilingual staff and a safe deposit box at the front desk. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a ferry terminal shuttle.

Distances are displayed to the nearest 0.1 mile and kilometer.
North Beach - 0.1 km / 0.1 mi
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.2 km / 0.1 mi
Isla Mujeres Cemetery - 0.5 km / 0.3 mi
Miguel Hidalgo - 0.6 km / 0.3 mi
Faro de Punta Norte - 0.7 km / 0.4 mi
Parador Fotográfico - 0.7 km / 0.4 mi
Cocal Beach - 0.8 km / 0.5 mi
Isla Mujeres Ferry Terminal - 1 km / 0.6 mi
Garrafon Natural Reef Park - 2 km / 1.3 mi
Crayola House - 4 km / 2.5 mi
Mundaca House - 5.7 km / 3.5 mi
Shark Beach - 6.6 km / 4.1 mi
Capitán Dulché Museum - 6.8 km / 4.2 mi
Parque de los Suenos - 7.1 km / 4.4 mi
Joysxee Floating Bottle Island - 7.4 km / 4.6 mi
The nearest major airport is Cancun Intl. Airport (CUN) - 35.1 km / 21.8 mi

  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.

Hotel policies

General

  • Professional property host/manager
  • Contactless check-out is available
  • No rollaway/extra beds available
  • By ocean
  • Contactless check-in is available
  • Essential workers only - NO
  • No elevators

Pets

  • Service animals not allowed
  • Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 50 per stay
We have included all charges provided to us by the property.

Other charges

  • Airport shuttle fee: USD 120 per vehicle (roundtrip)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Calle Zazil-ha No. 118, Isla Mujeres, QROO 77400, Mexico
See all nearby