Hotel Palacio Maya
Make yourself at home in one of the 63 air-conditioned rooms featuring minibars and LED televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Property Details
Take advantage of recreational opportunities offered, including an outdoor pool, an indoor pool, and a fitness center. Additional amenities at this Art Deco hotel include complimentary wireless internet access and concierge services.
- Parking (limited spaces)
- Outdoor furniture
- Fully fenced
- Free reception
- Number of meeting rooms - 1
- Free WiFi
- Number of bars/lounges - 1
- Number of poolside bars - 1
- Number of outdoor pools - 1
- Number of indoor pools - 1
- Garden
- Wheelchair accessible parking
- Bicycle rentals nearby
- Tours/ticket assistance
- Rooftop terrace
- Luggage storage
- Visual alarms in hallways
- Porter/bellhop
- Handrails in stairways
- Handrails in hallways
- Conference center
- 24-hour front desk
- Wheelchairs available on site
- Breakfast available (surcharge)
- Number of restaurants - 1
- Smoke-free property
- Safe-deposit box at front desk
- Snack bar/deli
- Coffee/tea in common areas
- Children's pool
- Free self parking
- Elevator
- Fitness facilities
- Terrace
- Pool sun loungers
- Wheelchair accessible path of travel
- Concierge services
Check-in
Front desk staff will greet guests on arrival.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Other details
Enjoy local and international cuisine at BALAM, a buffet restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the poolside bar. Buffet breakfasts are available daily from 7:00 AM to noon for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Event facilities at this hotel consist of a conference center and a meeting room. Free self parking is available onsite.
Distances are displayed to the nearest 0.1 mile and kilometer.
Paseo 60 - 0.5 km / 0.3 mi
Paseo de Montejo - 0.5 km / 0.3 mi
Yucatan International Convention Center - 0.6 km / 0.4 mi
Casa Montes Molina Museum - 0.7 km / 0.4 mi
Anthropology and History Museum - 0.7 km / 0.4 mi
Cacao Chocolate Museum - 0.7 km / 0.4 mi
Museo Regional de Antropología - 0.7 km / 0.5 mi
Santa Ana Park - 0.7 km / 0.5 mi
Centro Medico de las Americas - 1 km / 0.6 mi
Remate de Paseo Montejo - 1 km / 0.6 mi
U.S. Consulate Merida - 1.1 km / 0.7 mi
Parque Santa Lucía - 1.3 km / 0.8 mi
Universidad Autónoma de Yucatán - 1.4 km / 0.9 mi
Merida English Library - 1.4 km / 0.9 mi
Monument to the Fatherland - 1.4 km / 0.9 mi
The nearest major airport is Mérida International Airport (MID) - 8.8 km / 5.5 mi
- Only registered guests are allowed in the guestrooms.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Hotel policies
General
- Professional property host/manager
- Gap period enforced between guest stays - 24 hours
- Shield between guests and staff in main contact areas
- Property follows sanitization practices of Safe Travels (WTTC - Global)
- LGBTQ friendly
- Property confirms they are implementing guest safety measures
- Temperature checks are available to guests
- Social distancing measures are in place
- Staff temperature checks are conducted regularly
- Property confirms they are implementing enhanced cleaning measures
- Guests are provided with free hand sanitizer
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Essential workers only - NO
- Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
- Commonly-touched surfaces are cleaned with disinfectant
Pets
- Pets not allowed
Other charges
- Fee for buffet breakfast: approximately MXN 169–199 for adults, and MXN 99–99 for children
- Rollaway bed fee: MXN 180.0 per day