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Diplomat Hotel & Business Center

Diplomat Hotel & Business Center

Astana
Check in 2:00 PM
Check out 12:00 PM
Step into a world of family fun and comfort at Diplomat Hotel & Business Center, where every moment is designed to delight both kids and parents, steps from Kazakhstan Ministry of Foreign Affairs and 8 minutes by foot from Bayterek Tower. This family-friendly hotel is 20 minutes walk to Transport & Communications Ministry and 20 minutes walk to House of Ministries.

Kids stay happy thanks to room service, mini-refrigerator, rainfall showerhead, daily housekeeping, a fully-stocked minibar, a 36-inch flat-screen TV, complimentary high-speed WiFi and air conditioning, kid-friendly amenities and movie nights. Conveniences include bathrobes, a phone, a desk and an in-room safe.

Property Details

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Free long-term parking
  • Train station pickup (surcharge)
  • Babysitting or childcare (surcharge)
  • Children eat free breakfast - 3
  • Conference space size (meters) - 67
  • Free WiFi
  • Number of bars/lounges - 3
  • Number of poolside bars - 1
  • Number of indoor pools - 1
  • Bicycle rentals nearby
  • Tours/ticket assistance
  • Airport transportation (surcharge)
  • Accessible airport shuttle
  • Multilingual staff
  • Conference center
  • Breakfast available (surcharge)
  • Turkish bath/Hammam
  • Number of coffee shops/cafes - 1
  • Coffee/tea in common areas
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Banquet hall
  • Wheelchair accessible
  • Karaoke
  • Television in common areas
  • Spa treatment room(s)
  • Free newspapers in lobby
  • Wedding services
  • Full-service spa
  • Wheelchair accessible – no
  • Luggage storage
  • Porter/bellhop
  • 24-hour front desk
  • Number of restaurants - 2
  • Spa services on site
  • Smoke-free property
  • Safe-deposit box at front desk
  • Sauna
  • Children's pool
  • Steam room
  • Free self parking
  • Conference space
  • Terrace
  • Computer station
  • ATM/banking
  • Conference space size (feet) - 721
  • Concierge services
  • Year Built - 2008
  • Number of buildings/towers - 1
  • Total number of rooms - 77
  • Number of floors - 21

Check-in

Check-in is from 2:00 PM until anytime. Guests must be at least 18 to check-in.

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash

Other details

Enjoy international cuisine at La Terrazza, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee. Children aged 3 and younger eat free breakfast.

Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Astana? This hotel has facilities measuring 721 square feet (67 square meters), including a conference center. For a surcharge, guests may use a roundtrip airport shuttle during limited hours and a train station pick-up service.

Distances are displayed to the nearest 0.1 mile and kilometer.
Kazakhstan Ministry of Foreign Affairs - 0.4 km / 0.3 mi
Bayterek Tower - 0.7 km / 0.4 mi
Keruen - 0.9 km / 0.6 mi
Transport & Communications Ministry - 1 km / 0.6 mi
Singing Fountain - 1.1 km / 0.7 mi
House of Ministries - 1.2 km / 0.7 mi
Korme Exhibition Complex - 1.3 km / 0.8 mi
KazMunayGaz - 1.4 km / 0.9 mi
Supreme Court of the Republic of Kazakhstan - 1.4 km / 0.9 mi
Islamic Centre - 1.8 km / 1.1 mi
Parliament of Kazakhstan - 1.8 km / 1.1 mi
Khan Shatyr - 1.8 km / 1.1 mi
Presidential Palace - 1.9 km / 1.1 mi
Kazakhstan Central Concert Hall - 2.1 km / 1.3 mi
Mega Astana Shopping Centre - 2.6 km / 1.6 mi
The nearest major airport is Astana (NQZ-Nursultan Nazarbayev Intl.) - 15.8 km / 9.8 mi

  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 13 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.


Hotel policies

General

  • Professional property host/manager

Pets

  • Service animals not allowed
  • Pets not allowed

Other charges

  • Fee for buffet breakfast: approximately KZT 6000 for adults and KZT 5995 for children
  • Airport shuttle fee: KZT 12000 per vehicle (one-way, maximum occupancy 3)
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Rollaway bed fee: KZT 10000.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

29/1, D. Kunayev Street, Astana, 010000, Kazakhstan