Casa del Árbol Condo

Check-in

Check-in is from 3:00 PM until 11:30 PM. Guests must be at least 18 to check-in.

The front desk is open daily from 7:00 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property is professionally cleaned

Other details

Local cuisine breakfasts are available daily from 7:30 AM to 11:30 AM for a fee.

Featured amenities include complimentary wired internet access, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Distances are displayed to the nearest 0.1 mile and kilometer.
Centro Maya Shopping Center - 1 km / 0.6 mi
Paseo del Carmen - 2.5 km / 1.6 mi
Plaza Paraiso - 2.6 km / 1.6 mi
Founders Park - 2.6 km / 1.6 mi
Quinta Avenida - 2.7 km / 1.7 mi
Playacar Golf Club - 2.7 km / 1.7 mi
Calle 12 - 2.7 km / 1.7 mi
Portal Maya - 2.7 km / 1.7 mi
Playa del Carmen Maritime Terminal - 2.8 km / 1.7 mi
Mercado Playa del Carmen - 2.8 km / 1.8 mi
Central Square - 2.8 km / 1.8 mi
Playa del Carmen Main Beach - 2.8 km / 1.8 mi
Chabad Playa del Carmen - 2.9 km / 1.8 mi
Riviera Gran Casino - 2.9 km / 1.8 mi
3D Museum of Wonders - 3 km / 1.9 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 33.6 km / 20.9 mi
Cancun Intl. Airport (CUN) - 58.8 km / 36.5 mi
Tulum Intl. Airport (TQO) - 103.1 km / 64.1 mi

• Up to 2 children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• No pets and no service animals are allowed at this property.
• The property is professionally cleaned.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• No cribs (infant beds) available
• No rollaway/extra beds available
• Property uses a professional cleaning service
• Contactless check-in is available

Pets

• Service animals not allowed
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Service fee: 4 percent

We have included all charges provided to us by the property.