Select a currency
Home
Travel
Company
Reservation lookup
AUD
1800 244 400 INTL. +61 3 8827 0770
© 2026  Online Travel Group

Sign in or create an account and get access to member only exclusive rates

Register
Mercure Hai Phong

Mercure Hai Phong

Hai Phong
Check in 2:00 PM
Check out 12:00 PM
This hotel has renovations that may affect your stay read more

Renovations

The following facilities will be closed during the winter:

  • Swimming pool

Surrender to tranquility the moment you step into Mercure Hai Phong, where relaxation is an art form, you'll be 6 minutes drive to Aeon mall lê chân hải phòng and 35 minutes drive to VinWonders Vũ Yên. This family-friendly hotel is 50 minutes drive to Do Son Beach.

Rejuvenate with a private bathroom with premium toiletries, air conditioning, a fully-stocked minibar, a 49-inch flat-screen TV, daily housekeeping, complimentary high-speed WiFi, room service and rainfall showerhead, direct access to our luxury spa. Conveniences include a kitchenette, an in-room safe, a full kitchen, bathrobes, an iron and ironing board, a phone, a desk and an alam clock.

See all nearby hotels

Property Details

Relax at the full-service spa, where you can enjoy massages and body treatments. You're sure to appreciate the recreational amenities, including an outdoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Shopping on site
  • Comprehensive recycling policy
  • Bulk dispenser for toiletries
  • Proposal/romance packages available
  • Vegetarian breakfast available
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • Pool umbrellas
  • No single-use plastic soda bottles
  • Number of meeting rooms - 6
  • No single-use plastic stirrers
  • Conference space size (meters) - 345
  • Reusable cups only
  • Reusable tableware only
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Free WiFi
  • Bicycle parking available
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Designated smoking areas
  • Number of outdoor pools - 1
  • Comprehensive food waste policy
  • Airport transportation (surcharge)
  • Energy-saving switches
  • Eco-friendly toiletries
  • At least 80% of all lighting comes from LEDs
  • Eco-friendly cleaning products provided
  • Accessible airport shuttle
  • Recycling
  • LED light bulbs
  • Vegan menu options available
  • No accessible shuttle
  • Vegetarian menu options available
  • Water dispenser
  • Conference center
  • Electric car charging station
  • Breakfast available (surcharge)
  • Number of coffee shops/cafes - 1
  • Coffee/tea in common areas
  • Laundry facilities
  • Children's club (free)
  • Elevator
  • Fitness facilities
  • Double-glazing on all windows
  • Locally-sourced food on site (80% or more)
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Annual carbon offsets
  • Organic food
  • Showcase for local artists
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Ballroom
  • Wheelchair-accessible concierge desk
  • Locally-owned & organized tours & activities
  • Health or beauty spa nearby
  • Reception hall
  • Wheelchair-accessible path to elevator
  • Meeting rooms
  • Change of bed sheets (on request)
  • Change of towels (on request)
  • Wedding services
  • Full-service spa
  • Elevator door width (inches) - 36
  • Couples/private dining
  • Elevator door width (centimeters) - 91
  • Children's toys
  • Water-efficient showers only
  • Children's games
  • Luggage storage
  • Grocery/convenience store
  • Business center
  • 24-hour front desk
  • Number of restaurants - 1
  • Housekeeping on request
  • Spa services on site
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Sauna
  • Free self parking
  • Conference space
  • Free valet parking
  • Computer station
  • Pool sun loungers
  • Conference space size (feet) - 3714
  • Concierge services
  • Year Built - 2012
  • Total number of rooms - 233
  • Number of floors - 28

Check-in

Check-in is from 2:00 PM until midnight. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Other details

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:00 AM to 9:00 AM for a fee.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Hai Phong? This hotel has 3714 square feet (345 square meters) of space consisting of a conference center and 6 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Lach Tray Stadium - 0.2 km / 0.1 mi
Hai Phong Opera House - 1.1 km / 0.7 mi
Tam Bac Lake - 1.3 km / 0.8 mi
Queen of the Rosary Cathedral - 1.5 km / 0.9 mi
Hai Phong Museum - 1.6 km / 1 mi
Du Hang Pagoda - 1.7 km / 1.1 mi
Conference Center Hai Phong - 1.9 km / 1.2 mi
Aeon mall lê chân hải phòng - 2.7 km / 1.7 mi
Parkson TD Plaza - 2.8 km / 1.7 mi
Navy Museum - 3.6 km / 2.2 mi
QSI International School of Haiphong - 5.2 km / 3.2 mi
Doson Industrial Zone - 15.1 km / 9.4 mi
VinWonders Vũ Yên - 16.7 km / 10.4 mi
Elephant Mountain - 17.4 km / 10.8 mi
BRG Ruby Tree Golf Resort - 18.6 km / 11.6 mi
The preferred airport for Mercure Hai Phong is Haiphong (HPH-Cat Bi) - 6.8 km / 4.2 mi

  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • A car is required for transportation to and from this property.
  • Parking height restrictions apply.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

  • Professional property host/manager
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Contactless check-out is available
  • LGBTQIA+ friendly
  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Contactless check-in is available
  • Car required

Pets

  • Service animals not allowed
  • Pets not allowed

Other charges

  • Fee for buffet breakfast: approximately VND 340200 per person
  • Airport shuttle fee: VND 356400 per vehicle (one-way, maximum occupancy 3)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

12 Lach Tray Street, Hai Phong, 180000, Vietnam
See all nearby