Select a currency
Home
Travel
Company
Reservation lookup
AUD
1800 244 400 INTL. +61 3 8827 0770
© 2025 Online Travel Group

Sign in or create an account and get access to member only exclusive rates

Register
Kigali Serena Hotel

Kigali Serena Hotel

Kigali
Check in 2:00 PM
Check out 11:00 AM
Surrender to tranquility the moment you step into Kigali Serena Hotel, where relaxation is an art form, within a 5-minute drive of Union Trade Center and Ntarama Church. This luxury hotel is 4 minutes drive to Kandt House Museum of Natural History and 5 minutes drive to Club Rafiki.

Rejuvenate with air conditioning, daily housekeeping, complimentary high-speed WiFi, a 42-inch flat-screen TV, a private balcony, in-room coffee & tea facilities, a fully-stocked minibar and room service, direct access to our luxury spa. Conveniences include an iron and ironing board, a phone, a desk, an in-room safe, bathrobes and wheelchair-accessibility.

See all nearby hotels

Property Details

Pamper yourself with onsite massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Babysitting or childcare (surcharge)
  • Express check-in
  • Meeting rooms
  • Wheelchair-accessible registration desk
  • Limo or town car service available
  • Free WiFi
  • Wheelchair-accessible public washroom
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Spa treatment room(s)
  • Number of outdoor pools - 1
  • Garden
  • Wheelchair accessible parking
  • Tours/ticket assistance
  • Wedding services
  • Airport transportation (surcharge)
  • Wheelchair-accessible on-site restaurant
  • Luggage storage
  • Express check-out
  • Visual alarms in hallways
  • Business center
  • Multilingual staff
  • 24-hour front desk
  • Wheelchairs available on site
  • Number of restaurants - 1
  • Spa services on site
  • Smoke-free property
  • Safe-deposit box at front desk
  • Number of coffee shops/cafes - 1
  • Snack bar/deli
  • Sauna
  • Children's pool
  • Laundry facilities
  • Steam room
  • Free self parking
  • Elevator
  • Fitness facilities
  • Terrace
  • Hair salon
  • 24-hour business center
  • Concierge services
  • Number of buildings/towers - 4
  • Total number of rooms - 148
  • Number of floors - 5

Check-in

Check-in is from 2:00 PM until midnight. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher and a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Stop by the hotel's restaurant, The Milima Restaurant, for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with your favorite drink at the bar/lounge or the poolside bar.

Featured amenities include a 24-hour business center, limo/town car service, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Union Trade Center - 1.3 km / 0.8 mi
Ntarama Church - 1.4 km / 0.9 mi
Kandt House Museum of Natural History - 1.9 km / 1.2 mi
Club Rafiki - 2.1 km / 1.3 mi
Ryi'nyamirambo Market - 2.8 km / 1.7 mi
Gikondo Market - 3.5 km / 2.2 mi
Nyamirambo Stadium - 3.7 km / 2.3 mi
Talking Through Art - 4.7 km / 2.9 mi
Kigali Heights - 6.3 km / 3.9 mi
Fazenda Sengha Recreation Center - 6.4 km / 4 mi
Inema Art Center - 6.5 km / 4 mi
University of Kigali - 6.6 km / 4.1 mi
Mount Kigali - 6.7 km / 4.2 mi
Ivuka Arts Kigali - 6.7 km / 4.2 mi
Kigali Business Centre - 6.7 km / 4.2 mi
The preferred airport for Kigali Serena Hotel is Kigali (KGL-Kigali Intl.) - 12 km / 7.4 mi

  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in is available.

Hotel policies

General

  • Professional property host/manager
  • Contactless check-in is available

Pets

  • Service animals not allowed
  • Pets not allowed

Other charges

  • Airport shuttle fee: RWF 35 per person (one-way)
  • Airport shuttle fee per child: RWF 18 (one-way), (from 4 to 12 years old)
  • Rollaway bed fee: RWF 150.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Boulevard De La Revolution, Kigali, 250, Rwanda
See all nearby