Comfort Aparthotel Carcassonne

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

The front desk is open during the following times:

• Monday - Friday: 8:00 AM - 7:00 PM

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, ANCV Chèques-vacances, and cash
• Onsite parties or group events are strictly prohibited
• Long-term renters welcome
• This property uses eco-friendly cleaning products
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has indicated there is a smoke detector on the property
• This property is professionally cleaned
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Grab a bite from the snack bar/deli serving guests of Comfort Aparthotel Carcassonne. Continental breakfasts are served on weekdays from 7 AM to 10:00 AM and on weekends from 8 AM to 11:00 AM for a fee.

Featured amenities include express check-out, multilingual staff, and luggage storage. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Canal du Midi - 1.7 km / 1.1 mi
Saint-Jean Locks - 1.8 km / 1.1 mi
Parc du Père Noël - 1.9 km / 1.2 mi
Musée du Blason - Vitrail - 1.9 km / 1.2 mi
Canal du Midi Harbor Master's Office - 1.9 km / 1.2 mi
St. Vincent Church - 2.2 km / 1.4 mi
Place Carnot - 2.3 km / 1.4 mi
Auditorium - Ancienne Chapelle des Jesuites - 2.3 km / 1.4 mi
Theatre Jean-Alary - 2.4 km / 1.5 mi
Maison des Memoires - 2.4 km / 1.5 mi
Museum of Fine Arts - 2.4 km / 1.5 mi
Raymond Chesa Leisure Park - 2.6 km / 1.6 mi
Pont-Neuf de Carcassonne - 2.7 km / 1.7 mi
Centre de Congrès Le Dôme - 2.8 km / 1.7 mi
Old Bridge - 2.8 km / 1.7 mi
The nearest airports are:
Carcassonne (CCF-Pays Cathare) - 7.3 km / 4.5 mi
Castres (DCM-Mazamet) - 55.5 km / 34.5 mi
Blagnac Airport (TLS) - 106.3 km / 66 mi

• Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• The seasonal pool will be open from May 01 to September 30.
• Pool access available from 10:00 AM to 8:00 PM.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
• The property is professionally cleaned.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Contactless check-out is available
• No cribs (infant beds) available
• Green Key (Foundation for Environmental Education)
• No rollaway/extra beds available
• Property uses a professional cleaning service
• Events/parties not allowed
• Contactless check-in is available
• Essential workers only - NO
• Property does not offer onsite COVID-19 testing

Pets

• Maximum number of pets per room 1
• Service animals are allowed
• Pets cannot be left unattended
• Service animals are exempt from fees/restrictions
• Only dogs are allowed
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Deposit: EUR 200 per accommodation, per stay
• A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.