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Sheraton Hong Kong Hotel & Towers

Sheraton Hong Kong Hotel & Towers

Kowloon
Check in 3:00 PM
Check out 12:00 PM
This hotel has renovations that may affect your stay read more

Renovations

The following facilities or services will be unavailable from March 12 2026 to March 18 2026 (dates subject to change):

  • One of the dining venues

Create lifelong memories at Sheraton Hong Kong Hotel & Towers, where family adventures begin and smiles are guaranteed for every age, a 3-minute walk from Hong Kong Museum of Art and 12 minutes by foot from Victoria Harbour. This luxury hotel is 15 minutes drive to Happy Valley Race Course and 15 minutes drive to Hong Kong Convention and Exhibition Centre.

Ideal for families, our rooms come with daily housekeeping, cable & satellite channels, premium bedding, room service, mini-refrigerator, in-room coffee & tea facilities, a 40-inch flat-screen TV and air conditioning, rollaway beds and extra space for little ones. Conveniences include an iron and ironing board, an in-room safe, a desk, bathrobes and a phone.

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Property Details

Don't miss out on the many recreational opportunities, including an outdoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Shopping on site
  • Comprehensive recycling policy
  • Vegetarian breakfast available
  • Babysitting or childcare (surcharge)
  • Parking (limited spaces)
  • Pool umbrellas
  • Number of meeting rooms - 1
  • No single-use plastic stirrers
  • Conference space size (meters) - 1398
  • Limo or town car service available
  • Free WiFi
  • Number of bars/lounges - 2
  • Number of hot tubs - 1
  • Number of outdoor pools - 1
  • Wheelchair accessible parking
  • Tours/ticket assistance
  • Fitness classes on site
  • Comprehensive food waste policy
  • Energy-saving switches
  • Vegetable garden
  • Recycling
  • Vegan menu options available
  • Vegetarian menu options available
  • Wheelchair-accessible on-site restaurant
  • Golf lessons available nearby
  • Visual alarms in hallways
  • Multilingual staff
  • Breakfast available (surcharge)
  • Wheelchair-accessible meeting spaces/business center
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Double-glazing on all windows
  • Rooftop garden
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Ballroom
  • Wheelchair-accessible concierge desk
  • Reception hall
  • Wheelchair-accessible van parking
  • Change of bed sheets (on request)
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Garden
  • Free newspapers in lobby
  • Wedding services
  • Shopping mall on site
  • Yoga classes/instruction on site
  • Luggage storage
  • Porter/bellhop
  • Business center
  • 24-hour front desk
  • Number of restaurants - 6
  • Housekeeping on request
  • Smoke-free property
  • Sauna
  • Hiking/biking trails nearby
  • Conference space
  • Valet parking (surcharge)
  • Terrace
  • Pool sun loungers
  • Wheelchair accessible path of travel
  • Conference space size (feet) - 15043
  • Concierge services
  • Total number of rooms - 782
  • Number of floors - 18

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. The Café will be closed for renovations from March 12-18, 2026. During this time, breakfast and lunch buffets will be available in a different location (Level 18), but the dinner buffet will not be available.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, mobile payments, and cash
  • Mobile payment options include: Alipay, Apple Pay, and WeChat Pay
  • Safety features at this property include a fire extinguisher, a smoke detector, and a deadbolt lock
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts

Other details

Grab a bite at Celestial Court, one of the hotel's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11 AM for a fee.

Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Kowloon? This hotel has 15043 square feet (1398 square meters) of space consisting of conference space and a meeting room. Limited parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Tsim Sha Tsui Promenade - 0.1 km / 0.1 mi
Hong Kong Space Museum - 0.1 km / 0.1 mi
Peninsula Hong Kong - 0.2 km / 0.1 mi
Avenue of Stars - 0.3 km / 0.2 mi
Hong Kong Museum of Art - 0.3 km / 0.2 mi
Hong Kong Cultural Centre - 0.3 km / 0.2 mi
Canton Road - 0.3 km / 0.2 mi
Chungking Mansions - 0.4 km / 0.2 mi
K11 Art Mall - 0.4 km / 0.2 mi
Tsim Sha Tsui Clock Tower - 0.5 km / 0.3 mi
1881 Heritage - 0.5 km / 0.3 mi
Tsim Sha Tsui Star Ferry Pier - 0.5 km / 0.3 mi
Harbour City - 0.5 km / 0.3 mi
Miramar Shopping Centre - 0.6 km / 0.4 mi
Ocean Terminal - 0.7 km / 0.4 mi
The preferred airport for Sheraton Hong Kong Hotel & Towers is Hong Kong International Airport (HKG) - 34.1 km / 21.2 mi

  • Children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

  • Property does not require health documentation at check-in
  • Professional property host/manager
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQIA+ friendly
  • Beach nearby
  • Essential workers only - NO
  • Property does not offer onsite COVID-19 testing

Pets

  • Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: HKD 1000.00 per night
We have included all charges provided to us by the property.

Other charges

  • Fee for buffet breakfast: approximately HKD 338.8 for adults and HKD 169.4 for children
  • Valet parking fee: HKD 1920 per day
  • Rollaway bed fee: HKD 339.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

20 Nathan Road, Kowloon, , Hong Kong SAR China
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