Hotel Hakone Terrace

Check-in

Check-in is from 3:00 PM until 7:00 PM. Guests must be at least 18 to check-in.

The front desk is open daily from 9:00 AM - 7 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools. Guests planning to arrive after 7 PM must contact the property by 6 PM to make arrangements. Otherwise, check in after 7 PM is not permitted.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Cashless transactions are available
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe.

The front desk is staffed during limited hours.

Distances are displayed to the nearest 0.1 mile and kilometer.
Hakone Museum of Art - 0.3 km / 0.2 mi
Hakone Gora Park - 0.3 km / 0.2 mi
Hakuundo Chaen - 0.5 km / 0.3 mi
Hakone Open Air Museum - 1.6 km / 1 mi
Ōwakudani - 2 km / 1.3 mi
Sengokuhara Onsen - 2.1 km / 1.3 mi
Hakone Kowakien Yunessun - 2.3 km / 1.4 mi
Okada Museum of Art - 2.3 km / 1.4 mi
Miyagino Hayakawa Breakwater Cherry Blossoms - 2.3 km / 1.4 mi
Chisuji Falls - 2.8 km / 1.8 mi
Pola Museum of Art - 3.4 km / 2.1 mi
Hakone Ropeway - 3.7 km / 2.3 mi
Hakone Venetian Glass Museum - 5.3 km / 3.3 mi
Lalique Museum Hakone - 5.8 km / 3.6 mi
Hakone Village Samurai Museum - 6.2 km / 3.8 mi
The nearest airports are:
Haneda Airport (HND) - 100.1 km / 62.2 mi
Narita Intl. Airport (NRT) - 166.6 km / 103.5 mi

• Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• Cashless payment methods are available for all transactions.

Hotel policies

General

• Professional property host/manager
• No cribs (infant beds) available
• Unicode Support true
• No rollaway/extra beds available
• Cashless transactions are available
• No elevators

Pets

• Pets not allowed