SureStay by Best Western Massena

Check-in

Check-in is from 3:00 PM until 3:00 AM. Guests must be at least 21 to check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and debit cards; cash is not accepted
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
• This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Other details

Featured amenities include a 24-hour front desk and a vending machine. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Grasse River - 1.6 km / 1 mi
Timequest Mini Golf - 4 km / 2.5 mi
Massena Country Club - 4.1 km / 2.6 mi
Croil Island State Park - 4.2 km / 2.6 mi
Massena Town Beach - 4.2 km / 2.6 mi
Massena Museum - 4.7 km / 2.9 mi
Saint Lawrence River - 4.9 km / 3 mi
Harte Haven Shopping Center - 5.1 km / 3.2 mi
Bowlmor Lanes - 6.1 km / 3.8 mi
Raquette River - 9.8 km / 6.1 mi
St. Lawrence Center - 9.9 km / 6.2 mi
Eisenhower Locks - 13.1 km / 8.1 mi
Coles Creek State Park - 15.6 km / 9.7 mi
Robert Moses State Park - Thousand Islands - 15.6 km / 9.7 mi
Barnhart Island Beach - 17.2 km / 10.7 mi
The preferred airport for SureStay by Best Western Massena is Massena, NY (MSS-Massena Intl.) - 9.7 km / 6 mi

• Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

• For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.

Hotel policies

General

• Professional property host/manager
• Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
• No cribs (infant beds) available
• Essential workers only - NO
• No elevators

Pets

• Maximum number of pets per room 2
• Service animals are allowed
• Pets cannot be left unattended
• Service animals are exempt from fees/restrictions
• Pets allowed